Design Engineer: AI Agents for Scalable Customer Ops

CoffeeSpace; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

CoffeeSpace, a San Francisco-based startup building AI Agents for customer experience, is looking for a senior design engineer to drive design systems from product to brand. Reporting to the CEO, you will shape the new docs and CMS product, defining its look, feel, and behavior across all touchpoints.

This role involves solving novel interaction challenges and establishing scalable design processes while collaborating with executives, developers, and marketing to ensure a cohesive user

Qualifications

• 5+ years of experience in design and front-end engineering roles.
• Proficiency with Figma, HTML/CSS, React, Next.js, Storybook, Tailwind, and Shadcn.
• Strong ability to translate visual language into practical design systems.
• Passionate about design excellence and user experience.

Responsibilities

• Own product design end-to-end, crafting experiences for developers and teams to create and collaborate on content.
• Create engaging content for social media, landing pages, and video, telling compelling stories about the product.
• Establish a cohesive visual language and brand, from typography to microinteractions.
• Develop a design system that supports engineers and AI systems, ensuring consistency across all product and marketing surfaces.
• Engage with users to champion their needs and identify opportunities to solve real problems.

Skills

Design experience

Front-end engineering

User experience

Tools

Figma

HTML/CSS

React

Next.js

Storybook

Tailwind

Shadcn

Job description

CoffeeSpace, a San Francisco-based startup building AI Agents for customer experience, is looking for a senior design engineer to drive design systems from product to brand. Reporting to the CEO, you will shape the new docs and CMS product, defining its look, feel, and behavior across all touchpoints.

This role involves solving novel interaction challenges and establishing scalable design processes while collaborating with executives, developers, and marketing to ensure a cohesive user