Design Consultant – Modern Interiors & In-Home Styling

MillerKnoll, Inc.; Pasadena (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly base

Uncapped commission

Performance bonus

Medical insurance

Dental insurance

Vision insurance

Paid vacation

Parental leave

Commuter benefit

401(k) with match

Employee discounts

Professional development

Job summary

Design Within Reach in Pasadena is seeking a Design Specialist who blends design sensibility with consultative selling to deliver exceptional client experiences. You will represent legendary designers and work with trade professionals while building lasting relationships in the local design community.

You will drive sales through personalized design consultations, guide clients through product selection and space planning, manage the client lifecycle using CRM tools, and maintain high visual

Qualifications

• A design-savvy sales professional with a passion for modern interiors.
• Experienced in retail sales, design consulting, or customer success (preferred).
• Background in interior design, architecture, or related field (preferred).
• Skilled in client needs assessment, problem-solving, and relationship building.
• Proficient with Microsoft Office, and design tools (e.g., SketchUp, AutoCAD, or similar).

Responsibilities

• Drive sales by delivering personalized design consultations and solutions that meet client needs.
• Build and maintain relationships with clients, trade professionals, and the local design community.
• Meet and exceed sales performance goals, consistently achieving KPIs including revenue targets, conversion rates, and client retention metrics.
• Leverage design expertise to guide clients through product selection, space planning, and styling.
• Manage the full client lifecycle using CRM tools and outreach strategies to exceed sales goals.
• Maintain visual merchandising standards and contribute to the overall aesthetic of the store.
• Stay current on product knowledge, design trends, and industry developments through training and self-study.
• Conduct in-home consultations and attend off-site meetings with trade clients as needed.

Skills

Design sense

Customer relationship skills

CRM proficiency

Tools

Microsoft Office

SketchUp

AutoCAD

Job description

Design Within Reach in Pasadena is seeking a Design Specialist who blends design sensibility with consultative selling to deliver exceptional client experiences. You will represent legendary designers and work with trade professionals while building lasting relationships in the local design community.

You will drive sales through personalized design consultations, guide clients through product selection and space planning, manage the client lifecycle using CRM tools, and maintain high visual