Design Associate

Tilson Homes; Weatherford (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid training

Career growth opportunities

Job summary

Tilson Homes in Weatherford, TX is seeking a Design Associate to guide customers through design appointments and ensure follow-through. You will assist with color selections, answer questions about customization, and maintain a professional Design Center environment.

The ideal candidate has 1–2 years in customer service, strong communication skills, and a background in design. This hourly role offers benefits including 401K and health coverage.

Qualifications

• High school diploma or equivalent required.
• Preference for bachelor's degree and designer certification.
• 1–2 years in customer service with strong communication skills.

Responsibilities

• Lead customers through a design appointment and follow up.
• Assist with color selections and document choices accurately.
• Welcome customers at the Design Center and answer questions about options.
• Maintain the Design Center and models in top condition.
• Address customer concerns respectfully and coordinate with teams.
• Keep customer information current for the Sales team.
• Collaborate with departments to help start construction promptly.

Skills

Customer service

Verbal communication

Written communication

Design knowledge

Education

High school diploma

Bachelor's degree preferred

Designer education course/certification preferred

Job description

Description

Join our team as a Design Associate in Weatherford! Are you passionate about helping people build their dream homes? Do you thrive in a fast-paced and dynamic environment? If so, Tilson Homes wants to hear from you!

As a Design Associate at Tilson Homes, you will lead customers through a design appointment, and provide the follow-up needed to help bring their dream homes to life! Your role will be vital in providing exceptional service and support throughout the homebuilding process.

Requirements

• Assist customers in the color selection process and accurately document their selections.
• Engage and welcome potential customers at our Design Center.
• Help customers by providing guidance and answering their inquiries about customization options.
• Keep the Design Center and models in top condition, representing our business professionally.
• Address and resolve customer concerns in a respectful manner.
• Maintain accurate and current customer information for our Sales team.
• Collaborate with various departments to ensure prompt construction start times for our customers.

Our ideal candidate is a customer-focused individual who is passionate about the homebuilding industry and has a background in Design. A high school diploma or equivalent is required, with preference given to candidates holding a bachelor's degree. A completed designer education course / certification is preferred. Being bilingual is a plus but not a requirement. You should have at least 1-2 years of experience in customer service and possess excellent verbal and written communication skills. This is an hourly role paying $22.50 per hour.

We're looking for a friendly and hardworking person who can help us achieve our goal of customer satisfaction. At Tilson Homes, we value responsibility, honesty, and cooperation.

We offer competitive compensation and benefits such as 401K, medical, dental, vision insurance, paid time off, paid training, and opportunities for career growth.