Design Associate

Tilson Homes; Katy, Northern (TX, KY); Hybrid; USD 28,000 - 31,000; Part time

Benefits offered by this job

401K

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid training

Career growth opportunities

Job summary

Tilson Homes in Katy, TX is seeking a Design Associate to guide customers through design appointments and help turn their dream home into reality. You will deliver friendly, knowledgeable service and coordinate with sales and construction teams to ensure smooth starts.

The ideal candidate has 1-2 years in customer service, a high school diploma (bachelor's preferred), and is eager to learn design concepts. This hourly role offers competitive pay and benefits including 401K, medical, dental,

Qualifications

• Customer-focused role requiring strong communication and service mindset.
• Experience in design or homebuilding is a plus; knowledge of design options is helpful.
• 1–2 years in customer service with good verbal/written skills required.

Responsibilities

• Lead customers through design appointments.
• Provide follow-up to help bring dream homes to life.
• Collaborate with Sales/Construction to start builds on time.
• Maintain accurate customer information for the Sales team.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Education

High school diploma

Bachelor's degree preferred

Designer certification preferred

Job description

Description

Join our team as a Design Associate in Katy! Are you passionate about helping people build their dream homes? Do you thrive in a fast-paced and dynamic environment? If so, Tilson Homes wants to hear from you!

As a Design Associate at Tilson Homes, you will lead customers through a design appointment, and provide the follow-up needed to help bring their dream homes to life! Your role will be vital in providing exceptional service and support throughout the homebuilding process.

Requirements

• Assist customers in the color selection process and accurately document their selections.
• Engage and welcome potential customers at our Design Center.
• Help customers by providing guidance and answering their inquiries about customization options.
• Keep the Design Center and models in top condition, representing our business professionally.
• Address and resolve customer concerns in a respectful manner.
• Maintain accurate and current customer information for our Sales team.
• Collaborate with various departments to ensure prompt construction start times for our customers.

Our ideal candidate is a customer-focused individual who is passionate about the homebuilding industry and has a background in Design. A high school diploma or equivalent is required, with preference given to candidates holding a bachelor's degree. A completed designer education course / certification is preferred. Being bilingual is a plus but not a requirement. You should have at least 1-2 years of experience in customer service and possess excellent verbal and written communication skills. This is an hourly role paying $20.00 to $22.50 per hour.

We're looking for a friendly and hardworking person who can help us achieve our goal of customer satisfaction.

At Tilson Homes, we value responsibility, honesty, and cooperation.

We offer competitive compensation and benefits:

• 401K
• medical
• dental
• vision insurance
• paid time off
• paid training
• opportunities for career growth