Dermatology Patient Experience Coordinator (Front Office)

Schweiger; Town of Brighton (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical (including Virtual Care)

HSA/FSA

Dental

Vision

401K after 30 days

Short Term Disability (excl. CA)

Transit pre-tax savings

Birthday as personal holiday

Employee discounts on Schweiger skin/c

Job summary

Schweiger is seeking a full-time Patient Coordinator for the Brighton Office to manage front office duties, assist patients, providers, and team members, and support daily operations. No experience required, with a healthcare interest and teamwork mindset preferred.

Schedule is full-time (30+ hours) with Monday–Friday availability and rotating Saturdays within 7am–7:30pm. Flexibility to cover in a team environment is needed, with room to grow in a busy dermatology practice.

Qualifications

• Healthcare experience is required.
• Medical receptionist experience is preferred.
• Experience using EMR software and patient scheduling systems is preferred.
• Must be computer savvy with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relations and customer service skills.
• Prefer prior dermatology/medical environment experience.
• Open availability to work on weekdays and weekends.

Responsibilities

• Handle all incoming calls, scheduling tasks and online leads professionally and efficiently.
• Maintain a welcoming atmosphere to enhance service and care for patients and providers.
• Understand provider-patient flow and anticipate next steps.
• Perform inventory and stocking of supplies as requested.
• Attend in-house training and continuing education opportunities.

Skills

Healthcare experience

Medical receptionist

EMR software

Microsoft Office

Communication

Customer service

Dermatology environment

Weekends availability

Tools

EMR software

Job description

Schweiger is seeking a full-time Patient Coordinator for the Brighton Office to manage front office duties, assist patients, providers, and team members, and support daily operations. No experience required, with a healthcare interest and teamwork mindset preferred.

Schedule is full-time (30+ hours) with Monday–Friday availability and rotating Saturdays within 7am–7:30pm. Flexibility to cover in a team environment is needed, with room to grow in a busy dermatology practice.