Patient Experience Coordinator - Dermatology Front Desk

Schweiger; City of Norwich (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Short Term Disability

Transit savings

Birthday holiday

Employee discounts

Job summary

Schweiger is seeking a Full-Time Patient Coordinator for the Norwich Office to manage front desk duties and support patients, providers, and staff. Healthcare experience is required, with strong emphasis on scheduling, communications, and team collaboration.

The role involves 30+ hours per week, Monday–Friday with rotating Saturdays within 7am–7pm hours. A positive, professional presence and familiarity with EMR systems are essential for success in this dermatology practice.

Qualifications

• Healthcare experience is required.
• Medical Receptionist experience is preferred.
• Experience using EMR software and patient scheduling systems is preferred.
• Must be computer savvy with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Open availability to work weekdays and weekends.

Responsibilities

• Handle all incoming phone calls and scheduling tasks.
• Create a welcoming atmosphere to enhance quality of service.
• Understand patient flow and anticipate provider steps.
• Perform inventory responsibilities and stock supplies as requested.
• Attend in-house training and continued education opportunities.

Skills

Healthcare Experience

Communication skills

Customer service

Microsoft Word

Microsoft Excel

Outlook

Tools

EMR software

Job description

Schweiger is seeking a Full-Time Patient Coordinator for the Norwich Office to manage front desk duties and support patients, providers, and staff. Healthcare experience is required, with strong emphasis on scheduling, communications, and team collaboration.

The role involves 30+ hours per week, Monday–Friday with rotating Saturdays within 7am–7pm hours. A positive, professional presence and familiarity with EMR systems are essential for success in this dermatology practice.