Dermatology Front Desk & Patient Experience Specialist

SDG MGMT Company LLC; City of Norwich (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical

HSA/FSA

Dental

Vision

401K

Short Term Disability

Transit pre-tax

Birthday holiday

Employee discounts on Schweiger skin/c

Job summary

Schweiger Dermatology Group seeks a Full-Time Patient Coordinator for our Norwich office to support front desk operations and assist patients, providers, and staff. The role emphasizes courteous patient interactions, scheduling accuracy, and collaboration across teams in a busy dermatology environment.

Open availability Monday through Friday with rotating Saturdays within hours 7am-7pm. Prior healthcare experience preferred; EMR and scheduling systems experience is a plus.

Qualifications

• Healthcare experience is required.
• Medical Receptionist experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Excellent patient relation and customer services skills.
• Open availability to work during weekdays and weekends.

Responsibilities

• Handle front office duties and provide support to patients, providers and staff.
• Answer incoming calls, manage scheduling and online leads with a professional phone presence.
• Maintain a welcoming atmosphere and facilitate patient flow and care.
• Attend in-house training and continue education opportunities.

Skills

Communication skills

Interpersonal skills

Organizational skills

Patient relations

Customer service

Tools

EMR software

Microsoft Word

Excel

Outlook

Job description

Schweiger Dermatology Group seeks a Full-Time Patient Coordinator for our Norwich office to support front desk operations and assist patients, providers, and staff. The role emphasizes courteous patient interactions, scheduling accuracy, and collaboration across teams in a busy dermatology environment.

Open availability Monday through Friday with rotating Saturdays within hours 7am-7pm. Prior healthcare experience preferred; EMR and scheduling systems experience is a plus.