Dermatology Front Office Lead & Patient Experience Champion

Schweiger; New York (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

HSA/FSA

401K after 30 days

Short Term Disability

Transit benefits

Birthday holiday

Employee discounts

Job summary

Schweiger is seeking a Lead Patient Coordinator for our Rykowski Lane office. The role supports the General Manager, supervising front office staff and coordinating patient flow. 2–3 years in a dermatology/medical setting is preferred; EMR and scheduling experience is required.

Schedule: full-time, 30+ hours, Mon–Fri with rotating Saturdays, 7:00am–7:30pm coverage. Responsibilities include leading a professional front desk, training staff, managing checklists, and ensuring accurate scheduling

Qualifications

• 2–3 years of experience in a dermatology/medical environment preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Strong computer skills: Word, Excel, Outlook.

Responsibilities

• Promote a professional and welcoming atmosphere for patients and staff.
• Lead by example; maintain office professionalism and presence.
• Assist GM with scheduling coverage for shifts.
• Train and supervise front office staff; enforce checklists and meetings.
• Oversee scheduling, cancellations, confirmations and superbill entry.
• Address personnel and patient issues with GM; maintain confidentiality.
• Ensure neat work area, maintain equipment and inventory.
• Oversee new patient medical records and data entry accuracy.
• Maintain HIPAA/OSHA/CLIA compliance.

Skills

Dermatology/medical office experience

EMR software

MS Word/Excel/Outlook

Communication

Multitasking

Customer service

Weekend availability

Tools

EMR software

Job description

Schweiger is seeking a Lead Patient Coordinator for our Rykowski Lane office. The role supports the General Manager, supervising front office staff and coordinating patient flow. 2–3 years in a dermatology/medical setting is preferred; EMR and scheduling experience is required.

Schedule: full-time, 30+ hours, Mon–Fri with rotating Saturdays, 7:00am–7:30pm coverage. Responsibilities include leading a professional front desk, training staff, managing checklists, and ensuring accurate scheduling