Dermatology Front Office Lead & Team Coach

Schweiger Dermatology PLLC

New York (NY)

Sur place

USD 52 000 - 75 000

Plein temps

Il y a 5 jours
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Avantages offerts par ce poste

Medical
HSA/FSA
Dental
Vision
401K after 30 days
Short Term Disability
Pre-tax transit savings
Birthday personal holiday
Employee discounts on Schweiger skin‑c

Résumé du poste

Schweiger Dermatology PLLC is hiring a Full-Time Lead Patient Coordinator for our Rykowski Lane Office. The role involves assisting the General Manager with supervising front office duties and staff, requiring prior healthcare and dermatology experience.

Schedule is Monday–Friday with rotating Saturdays within 7:00am–7:30pm hours. The Lead Patient Coordinator will promote a professional, welcoming atmosphere, train staff, manage checklists, and ensure accurate scheduling and patient data entry.

Qualifications

  • 2-3 years of experience in a dermatology/medical setting preferred.
  • Experience using EMR software and patient scheduling systems preferred.
  • Must be computer savvy; proficient with Word, Excel, and Outlook.
  • Strong communication, interpersonal, and organizational skills.
  • Excellent patient relations and customer service skills.
  • Professional, reliable, and dedicated employee.
  • Strong critical thinking, problem resolution, and multitasking abilities.
  • Prior dermatology/medical experience preferred.
  • Open availability to work weekdays and weekends.

Responsabilités

  • Promote a professional, welcoming atmosphere for patients and staff.
  • Lead by example; maintain office presence and high professionalism.
  • Assist GM with coverage during call outs, emergencies, or PTO.
  • Train and supervise front office staff.
  • Ensure daily checklists are completed and signed off.
  • Conduct weekly PC meetings and provide feedback to management.
  • Oversee scheduling tasks, cancellations, confirmations, and superbill entry.
  • Maintain confidentiality of patient and employee information.

Connaissances

Customer service
Team leadership
Front desk coordination
Communication

Outils

EMR software
Microsoft Word
Excel
Outlook

Description du poste

Schweiger Dermatology PLLC is hiring a Full-Time Lead Patient Coordinator for our Rykowski Lane Office. The role involves assisting the General Manager with supervising front office duties and staff, requiring prior healthcare and dermatology experience.

Schedule is Monday–Friday with rotating Saturdays within 7:00am–7:30pm hours. The Lead Patient Coordinator will promote a professional, welcoming atmosphere, train staff, manage checklists, and ensure accurate scheduling and patient data entry.

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