Dermatology Front Desk & Scheduling Specialist

Vivida; Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

Vivida Dermatology is seeking a dynamic Front Office Specialist for our Call Center, where you are the first impression for patients. You will handle check-in/out, appointment scheduling, phone inquiries, and day-to-day operations with a focus on superb customer service.

Requirements include 2 years front office experience, medical terminology, EMR knowledge, insurance familiarity, bilingual abilities, and strong computer/phone skills.

Qualifications

• High school diploma required.
• 2 years front office experience required.
• 2 years insurance knowledge preferred.
• Medical terminology knowledge is required.
• Bilingual with strong computer and phone skills.
• EMR knowledge is required.

Responsibilities

• Check-in and check-out patients and verify information.
• Schedule appointments in person and by phone.
• Answer inquiries and communicate with clinical team.
• Return patient calls and emails by the next business day.
• Handle deposits, cash transactions, and daily close.
• Travel to other Vivida Dermatology sites as needed.
• Open, close, and support day-to-day operations.

Skills

Bilingual

Medical Terminology

EMR knowledge

Front office experience

Insurance knowledge

Education

High school diploma

Tools

EMR system

Job description

Vivida Dermatology is seeking a dynamic Front Office Specialist for our Call Center, where you are the first impression for patients. You will handle check-in/out, appointment scheduling, phone inquiries, and day-to-day operations with a focus on superb customer service.

Requirements include 2 years front office experience, medical terminology, EMR knowledge, insurance familiarity, bilingual abilities, and strong computer/phone skills.