Dermatology Patient Experience Coordinator

Schweiger Dermatology Group; New Jersey; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K after 30 days

Employee discounts

Short Term Disability

Job summary

Schweiger Dermatology Group in Warren, NJ seeks a Full-Time Patient Coordinator/Medical Receptionist to support front office operations for patients, providers, and staff. Prior healthcare experience is required, with EMR and scheduling system familiarity.

Hours are 30+ per week, Monday–Friday with rotating Saturdays; strong communication and customer service are essential for delivering an exceptional patient experience.

Qualifications

• Healthcare Experience is required.
• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology / medical environment preferred.
• Open availability to work during weekdays and weekends.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
• Understand provider to patient flow and anticipate provider’s next steps to the best of their ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in-house training and continued education opportunities.

Skills

Healthcare experience

Strong communication

Customer service

EMR software

MS Office

Tools

EMR software

Scheduling systems

Job description

Schweiger Dermatology Group in Warren, NJ seeks a Full-Time Patient Coordinator/Medical Receptionist to support front office operations for patients, providers, and staff. Prior healthcare experience is required, with EMR and scheduling system familiarity.

Hours are 30+ per week, Monday–Friday with rotating Saturdays; strong communication and customer service are essential for delivering an exceptional patient experience.