Dermatology Front Desk & Patient Experience

QualDerm Partners LLC; Edina (MN); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive Pay

401(k) Plan

PTO + Holidays

Employee Discounts

Referral Bonus

Job summary

QualDerm Partners LLC in Minnesota seeks a Front Office Receptionist to accurately register patients and verify insurance using EMR and practice management tools. This role delivers exceptional customer service to physicians, patients, family members, and other medical professionals.

Responsibilities include greeting patients, recording arrivals, scheduling appointments, processing copays, and maintaining a clean reception area.

Qualifications

• High School Diploma required; Associate's Degree preferred.
• 1 year of customer service experience in a healthcare office preferred.

Responsibilities

• Greet patients and visitors in person or via phone, directing them as necessary.
• Record patient arrivals in the Practice Management System (EMR).
• Verify patient identity by date of birth and name, creating new accounts as required.
• Prepare required patient paperwork prior to appointments.
• Process patient copays and balances at check-in/out while maintaining confidentiality.

Skills

Customer service

Communication

Phone etiquette

Education

High School Diploma

Associate's Degree

Tools

EMR system

Job description

QualDerm Partners LLC in Minnesota seeks a Front Office Receptionist to accurately register patients and verify insurance using EMR and practice management tools. This role delivers exceptional customer service to physicians, patients, family members, and other medical professionals.

Responsibilities include greeting patients, recording arrivals, scheduling appointments, processing copays, and maintaining a clean reception area.