Dermatology Front Desk Specialist: Scheduling & Care

QualDerm Partners; Edina (MN); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Competitive Pay

Generous 401(k) Plan

Paid Time Off (PTO)

Exclusive Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners is seeking a Front Office Receptionist in Minnesota to handle accurate patient registration and verify insurance coverage using EMR systems. The role demands adherence to policies while delivering exceptional customer service to patients and staff.

The successful candidate will greet patients, manage check-in/out, schedule appointments, verify eligibility, and support the Billing Department as needed. Equal opportunity employer with competitive compensation.

Qualifications

• High School Diploma required.
• Associate's Degree preferred.
• 1 year of customer service experience in a healthcare office preferred.

Responsibilities

• Greet patients and visitors in person or via phone, directing them as necessary.
• Record patient arrivals in the Practice Management System (EMR).
• Verify patient identity by date of birth and name, creating new accounts as required.
• Prepare required patient paperwork prior to appointments.
• Schedule appointments to optimize patient satisfaction, provider time, and room usage.
• Follow up with patients for No Show appointments and reschedule as needed.

Skills

Customer service

Professional communication

Multitasking

Education

High School Diploma

Associate's Degree

Tools

EMR

Job description

QualDerm Partners is seeking a Front Office Receptionist in Minnesota to handle accurate patient registration and verify insurance coverage using EMR systems. The role demands adherence to policies while delivering exceptional customer service to patients and staff.

The successful candidate will greet patients, manage check-in/out, schedule appointments, verify eligibility, and support the Billing Department as needed. Equal opportunity employer with competitive compensation.