Dermatology Front Desk & Patient Concierge

QualDerm Partners; Gallatin (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Health coverage (Medical, Dental, and

Vision plans

401(k) Plan with company matches

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Wellness Plans

Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners in Gallatin, TN is seeking a Front Office Receptionist to manage patient registrations, verify insurance, and provide outstanding front-desk service in a fast-paced dermatology setting.

You'll use an EMR system, greet patients, schedule appointments, handle copays, and support the Billing Department as needed while maintaining confidentiality and a welcoming environment.

Qualifications

• 1 year of customer service experience in a healthcare office preferred.
• Strong interpersonal and communication skills.
• Ability to verify insurance and manage patient data.

Responsibilities

• Greet patients and visitors in person or via phone, directing as necessary
• Record patient arrivals in the EMR
• Verify patient identity by date of birth and name, creating new accounts as required
• Schedule appointments to optimize patient satisfaction, provider time, and treatment room usage
• Process patient copays and balances at check-in/out
• Maintain a clean and organized reception area
• Assist in emergencies and respond to patients in distress
• Answer phones promptly and courteously

Skills

Customer service

Communication skills

Phone etiquette

Attention to detail

Education

High School Diploma

Associate's Degree preferred

Tools

EMR system

Job description

QualDerm Partners in Gallatin, TN is seeking a Front Office Receptionist to manage patient registrations, verify insurance, and provide outstanding front-desk service in a fast-paced dermatology setting.

You'll use an EMR system, greet patients, schedule appointments, handle copays, and support the Billing Department as needed while maintaining confidentiality and a welcoming environment.