Dermatology Front Desk & Patient Care Specialist

Forefront Dermatology; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

HSA matching $500

PTO & Holidays

Life insurance

Short-term disability

Additional life insurance

401K with employer contribution

Profit sharing

Employee discounts

Job summary

Forefront Dermatology in Gainesville is hiring a Patient Service Representative to handle patient check-in, insurance verification, and front-desk duties in a fast-paced dermatology clinic. The role includes answering a multi-line phone system, managing records, collecting co-pays, and supporting daily clinic operations.

The position offers full-time hours (40/week), competitive benefits, and growth opportunities within Forefront Dermatology.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of medical office experience preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Must possess excellent customer service, communication and organizational skills.
• Ability to type a minimum of 40 wpm is preferred.

Responsibilities

• Greets patients, checks in for appointments and verifies insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter throughout the day.
• Checks schedules for added, canceled and no-show appointments throughout the day.
• Schedules follow up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer service

Communication

Organizational skills

Multitasking

Typing

Medical office experience

Learning new software

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR)

Basic computer skills

Job description

Forefront Dermatology in Gainesville is hiring a Patient Service Representative to handle patient check-in, insurance verification, and front-desk duties in a fast-paced dermatology clinic. The role includes answering a multi-line phone system, managing records, collecting co-pays, and supporting daily clinic operations.

The position offers full-time hours (40/week), competitive benefits, and growth opportunities within Forefront Dermatology.