Dermatology Front Desk & Patient Care Specialist

The Dermatology Center; Fredericksburg (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Health savings account

Cosmetic Perks

Aflac

Job summary

The Dermatology Center is seeking an experienced Patient Care Representative (Medical Office Receptionist) to join our team in a fast-paced dermatology setting. The PCR serves as the front desk liaison, delivering exceptional patient experiences from check-in to checkout.

We value attention to detail, effective communication, and reliability. This full-time role is in-person in Fredericksburg, VA, with opportunities for advancement and a supportive team culture.

Qualifications

• Two or more years of experience as Medical Receptionist/Patient Care Representative.
• Dermatology experience preferred but not required.
• Excellent customer service, communication, and general etiquette.

Responsibilities

• Enter patient data into an electronic medical record system promptly.
• Complete patient appointment scheduling and phone assignments.
• Manage payments accurately while handling daily batches.
• Ability to multitask in a fast-paced environment.
• Screen and route patient calls to appropriate departments for registration and scheduling.
• Assist other PCR team members as needed.
• Perform administrative duties such as scanning, faxing, mailing, and filing.

Skills

Strong communication

Customer service

Attention to detail

Multitasking

Reliability & organization

Job description

The Dermatology Center is seeking an experienced Patient Care Representative (Medical Office Receptionist) to join our team in a fast-paced dermatology setting. The PCR serves as the front desk liaison, delivering exceptional patient experiences from check-in to checkout.

We value attention to detail, effective communication, and reliability. This full-time role is in-person in Fredericksburg, VA, with opportunities for advancement and a supportive team culture.