Medical Receptionist

The Dermatology Center; Fredericksburg (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Health savings account

Cosmetic Perks

Aflac

Job summary

The Dermatology Center is seeking an experienced Patient Care Representative (Medical Office Receptionist) to join our team in a fast-paced dermatology setting. The PCR serves as the front desk liaison, delivering exceptional patient experiences from check-in to checkout.

We value attention to detail, effective communication, and reliability. This full-time role is in-person in Fredericksburg, VA, with opportunities for advancement and a supportive team culture.

Qualifications

• Two or more years of experience as Medical Receptionist/Patient Care Representative.
• Dermatology experience preferred but not required.
• Excellent customer service, communication, and general etiquette.

Responsibilities

• Enter patient data into an electronic medical record system promptly.
• Complete patient appointment scheduling and phone assignments.
• Manage payments accurately while handling daily batches.
• Ability to multitask in a fast-paced environment.
• Screen and route patient calls to appropriate departments for registration and scheduling.
• Assist other PCR team members as needed.
• Perform administrative duties such as scanning, faxing, mailing, and filing.

Skills

Strong communication

Customer service

Attention to detail

Multitasking

Reliability & organization

Job description

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Job description

The Dermatology Center is Looking for an Experienced Patient Care Representative (Medical Office Receptionist) To Join Our Team!

POSITION SUMMARY: The Patient Care Representative (PCR) is primarily responsible for being the front desk liaison between the office and our patients. This role is one of the most important positions our practice offers as patient care representatives (PCR's) are the first and final touchpoint of our patient experience. We are seeking a Patient Care Representative who enjoys interacting with people, has an eye for detail, thrives in a fast-paced work environment and delivers exceptional customer service.

Do you feel your experience and employment history shows exceptional customer service and employment longevity? If yes, please continue for more details.

Duties and Responsibilities

• Enter all patient data into an electronic medical record system within a timely fashion
• Complete all patient appointment scheduling and phone call assignments
• Accurately manage payment collection while opening and closing daily batches.
• Must be able to multitask in a high-stress environment
• Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling and follow-up appointments.
• Assist other members of the PCR and departments as needed.
• Administrative duties such as scanning, faxing, mailing and organization of office paperwork.
• Other duties as assigned.

Qualifications

• Two or more years of experience as a Medical Receptionist/Patient Care Representative
• Dermatology experience is preferred, but not required
• Strong communication skills and patient-oriented personality is a must
• Must be able to work in a fast-paced environment
• Excellent customer service, communication skills and general etiquette
• Ability to understand the patient's needs and concerns
• Must be timely, organized, and reliable
• Other duties as assigned

About Our Practice

The Dermatology Center is celebrating 25 years of independent practice in the Fredericksburg region. Our practice strives for patient satisfaction and effective teamwork to provide incredible patient experiences.

Immediate Opening, Monday through Thursday 8:15 to 5:00 and Friday 7:00-3:00. Flexibility Required. Full-time.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance
• Cosmetic Perks
• Aflac

Experience

• Medical Receptionists & Patient Registrars: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Work Location: In person