Dermatology Front Desk Coordinator | Great Benefits & Growth

QualDerm Partners LLC; Franklin (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Wellness Plans

Employee Assistance Program (EAP)

Exclusive Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners LLC in Franklin, TN is seeking a Front Office Receptionist to handle patient registration, verify insurance, and support the clinical and billing teams. You will greet patients, schedule appointments, and maintain accurate records in the Practice Management System (EMR).

The role emphasizes exceptional customer service, adherence to policies, and teamwork across physicians, patients, and staff.

Qualifications

• High School Diploma required; Associate's Degree preferred.
• 1 year of customer service experience in a healthcare office preferred.
• Experience with patient insurance verification is a plus.

Responsibilities

• Greet patients and visitors in person or by phone with professional courtesy.
• Register patients accurately in the Practice Management System (EMR).
• Verify patient identity and insurance coverage prior to visits.
• Prepare paperwork and reschedule No-Show appointments as needed.
• Schedule appointments to optimize provider time and patient satisfaction.
• Maintain confidentiality of patient information and assist Billing as needed.

Skills

Customer service

Phone etiquette

EMR familiarity

Insurance verification

Education

High School Diploma

Associate's Degree preferred

Tools

Practice Management System (EMR)

Billing software

Job description

QualDerm Partners LLC in Franklin, TN is seeking a Front Office Receptionist to handle patient registration, verify insurance, and support the clinical and billing teams. You will greet patients, schedule appointments, and maintain accurate records in the Practice Management System (EMR).

The role emphasizes exceptional customer service, adherence to policies, and teamwork across physicians, patients, and staff.