Dermatology Clinic Operations Lead

Johns Hopkins University; Timonium (MD); On-site; USD 62,466,000 - 108,312,000; Full time

Job summary

Johns Hopkins University operates a Dermatology Clinic in Timonium, MD, seeking a Clinic Supervisor to coordinate daily clinical operations and support staff. You will resolve scheduling challenges, assist patients, and liaise with physicians and third-party payers to maintain patient relations.

The role emphasizes process improvement, mentoring, and collaboration with the Clinic Manager and Medical Director to ensure efficient, patient-centered care and administrative excellence.

Qualifications

• High School Diploma or graduation equivalent.
• Four years of related experience, including lead or supervisory experience.
• Additional education may substitute for up to one year of required experience per JHU equivalency formula.

Responsibilities

• Coordinate smooth patient flow and clinical operations.
• Supervise clinic staff and mentor staff with Clinic Manager.
• Schedule patients and manage front desk tasks.
• Prepare clinic statistics and reports using database or spreadsheet software.
• Explain insurance plans to patients and obtain pre-certifications as required.
• Improve clinic operations and communications; resolve scheduling issues.

Skills

Supervisory experience

Staff mentoring

Scheduling

Customer service

Education

High School Diploma or GED

Tools

Spreadsheet software

Job description

Johns Hopkins University operates a Dermatology Clinic in Timonium, MD, seeking a Clinic Supervisor to coordinate daily clinical operations and support staff. You will resolve scheduling challenges, assist patients, and liaise with physicians and third-party payers to maintain patient relations.

The role emphasizes process improvement, mentoring, and collaboration with the Clinic Manager and Medical Director to ensure efficient, patient-centered care and administrative excellence.