Dermatology Clinic Operations Coordinator

Rush University Medical Center; Chicago (IL); On-site; USD 26,000 - 40,000; Full time

Job summary

Rush University Medical Center in Chicago, IL is seeking a Medical Office Clerk to support Dermatology PBC with clinic operations. The role involves answering phones, greeting patients, basic admin tasks, and Health Information Management responsibilities, within a fast-paced environment.

The position requires a high school diploma, basic computer skills, and strong customer service abilities. EPIC scheduling proficiency is required and travel to offsite locations may be needed.

Qualifications

• High school diploma required.
• Basic computer knowledge required.
• Attention to detail and accuracy essential.
• Excellent customer service and interpersonal skills.
• Must be able to pass EPIC scheduling test (3 attempts within 45 days).
• Ability to travel to offsite locations as needed.
• Preferred: medical office experience.

Responsibilities

• Answers telephones and greets patients and visitors.
• Performs general clinic office duties and routing of communications.
• Accesses EPIC to retrieve referrals, orders and documentation; assists with Release of Information.
• Maintains and retrieves medical records per HIM and office protocol.
• Schedules, cancels, and reschedules patient appointments and sends reminders.
• Transfers patients to pre-registration for insurance verification.
• Prepares patient letters and correspondence from EPIC.
• Collaborates with the medical practice team to solve issues.
• Performs other duties as assigned.

Skills

Customer service

Attention to detail

Interpersonal skills

Basic computer knowledge

EPIC Scheduling

Medical office experience

Education

High school diploma

Tools

EPIC

Job description

Rush University Medical Center in Chicago, IL is seeking a Medical Office Clerk to support Dermatology PBC with clinic operations. The role involves answering phones, greeting patients, basic admin tasks, and Health Information Management responsibilities, within a fast-paced environment.

The position requires a high school diploma, basic computer skills, and strong customer service abilities. EPIC scheduling proficiency is required and travel to offsite locations may be needed.