Program Manager

Cherokee Federal; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Cherokee Federal in Washington, DC seeks an experienced Program Manager to lead large-scale public safety program support contracts. You will oversee multi-state operations, ensure on-time delivery, and manage staffing and performance metrics while maintaining compliance with the Privacy Act and PII standards.

The role requires 8+ years of management experience, a PMP certification, and a Bachelor's degree.

Qualifications

• Bachelor's degree required.
• 8+ years progressive management experience in production or office setting.
• 4+ years leading HQ or large teams and seasonal workforce.
• PMP certification required.
• Strong leadership, communication, and program management skills.

Responsibilities

• Oversee operations at the assigned location to meet requirements and standards.
• Coordinate staffing and project delivery across multiple sites.
• Ensure compliance with Privacy Act, PII standards, and internal controls.
• Deliver timely performance data to the Government for oversight.
• Lead continuous improvement to enhance service delivery and efficiency.
• Brief stakeholders and participate in conferences as needed.
• Support USG studies and program evaluations.
• Ensure conformance with contract provisions and metrics.

Skills

Leadership

Communication

Project management

PM tools

Analytical thinking

Decision making

PMP certification

Education

Bachelor's degree

Tools

MS Word

MS PowerPoint

MS Excel

MS Outlook

Job description

Eligibility

This position requires an active Secret clearance to be considered.

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

Overview

The Program Manager (PM) provides leadership and oversight for large-scale program support services contracts, ensuring projects are executed efficiently, on schedule, and within budget. The PM will oversee multi‑state or national public safety communications programs, coordinating across teams and stakeholders while applying best practices in program and project management.

Compensation & Benefits

Estimated Starting Salary Range for Program Manager: [Enter$]

Pay commensurate with experience.

Full‑time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Program Manager Responsibilities Include

• Oversee all operations at the assigned location and ensure excellent performance that meets all requirements and standards
• Responsible for daily reporting and, with input from the Government Management staff, the PSM assigns Contractor personnel to specific work areas in order to accommodate fluctuating workloads
• Ensures that each Contractor employee signs an acknowledgement of the Passport Internal Controls and a Standards of Conduct within one day after employment and ensures Contractors adhere to internal controls, the Privacy Act, and personally identifiable information (PII) standards
• Hire and manage a technically proficient and professionally capable staff throughout the life of the contract
• Provide timely deliverables and performance‑related data to the Government in order to allow adequate monitoring, oversight, and performance measurement of support services
• Conduct continuous improvement activities to realize improved service delivery capabilities and performance
• Promote innovation, efficiency, and effectiveness
• Resolve problems with minimal disruption to the activities being performed under the contract
• Respond rapidly to additional operational support requests and provide the appropriate levels of qualified staff
• Participate in conference calls and digital video conferences with DOS and other U.S. Government agencies
• May be requested to provide formal and informal briefings to visitors or at off‑site conferences
• Support USG in ongoing studies and evaluations
• Ensure satisfactory conformance with contract provisions and performance metrics
• Perform other job‑related duties as assigned

Program Manager Experience, Education, Skills, Abilities Requested

• Minimum of a Bachelor's degree (BS/BA) or equivalent
• Eight (8) years of progressive management experience in a production or office environment
• Four (4) years managing a team the size and scope of the Headquarter personnel assigned
• Four (4) years managing seasonal/temporary work force
• Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS PowerPoint, MS Excel, and MS Outlook
• Demonstrated experience supporting large‑scale program services contracts
• Relevant knowledge and experience managing multi‑state or national public safety communications programs or projects
• Project Management Professional (PMP) certification required
• Strong leadership and team management skills
• Excellent written and verbal communication skills
• Proficient in program and project management tools
• Ability to manage complex programs across multiple stakeholders
• Strong analytical, problem‑solving, and decision‑making abilities
• Must pass pre‑employment qualifications of Cherokee Federal

Legal Disclaimer

All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.