Deputy Managing Director — Strategic Operations Lead

Illinois Public Health Institute; Chicago (IL); Hybrid; USD 107,000 - 135,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

Disability & Life Insurance

401(k) with employer match

PTO & Parental leave

Employee Assistance Program

Public holidays

Job summary

Illinois Public Health Institute seeks a Deputy Managing Director to provide operational leadership for the Chicago Regionwide Community Information Exchange (CIE), coordinating priorities from planning through implementation. You will collaborate with the Managing Director and coordinate across internal departments, consultants, vendors, finance, legal, contracts, HR, communications, and technology.

The role includes governance support, budget coordination, staffing, procurement, and strategic

Qualifications

• Master’s degree in business, healthcare administration, public health, or related field.
• 5+ years of progressively responsible operational leadership experience.
• Experience supporting executive leadership and managing operations.
• Experience coordinating contracts, procurement, budgets, and cross-functional initiatives.
• Demonstrated success supervising staff and leading multidisciplinary teams.
• Exceptional organizational, communication, facilitation, and problem-solving skills.
• Previous supervisory experience is required
• Expert understanding of Microsoft programs including Excel, Word, PowerPoint, Teams, Outlook
• Expert understanding of Zoom, Asana, and other project management or organizing apps
• Strong attention to detail and prioritizes tasks for team to ensure deadlines are met

Responsibilities

• Lead day-to-day organizational operations in partnership with the Managing Director.
• Translate strategic priorities into operational work plans, timelines, and implementation activities.
• Monitor organizational priorities, identify operational risks, and recommend solutions.
• Improve internal workflows, operating procedures, and organizational effectiveness.
• Coordinate executive priorities across departments, consultants, vendors, and partner organizations.
• Prepare executive briefings, recommendations, decision support materials, and implementation plans.
• Support governance activities, Board meetings, leadership meetings, and executive planning.
• Ensure executive decisions are effectively communicated and operationalized.
• Provide executive oversight for the program’s functional leaders.
• Coordinate programmatic priorities across Community Engagement, Partner Success, Strategic Engagement, Privacy & Security, Training & Education, Technical Operations, and Operations.
• Ensure functional strategies remain aligned with the CIE's strategic direction.
• Facilitate cross-functional collaboration and programmatic decision-making.
• Remove operational barriers that affect execution across functional areas.
• Monitor programmatic performance and recommend operational improvements.
• Coordinate CIE programmatic work across Finance, Legal, Human Resources, Communications, Technology, Operations, and Program Implementation teams.
• Ensure programmatic initiatives remain aligned across multiple workstreams.
• Facilitate communication, collaboration, and accountability throughout the CIE program.
• Resolve operational barriers that affect CIE program implementation.
• Coordinate consultant contracts, scopes of work, amendments, procurement activities, and vendor relationships.
• Support budget planning, resource allocation, staffing coordination, and operational forecasting.
• Monitor implementation milestones, consultant deliverables, and programmatic commitments.
• Coordinate operational activities required to support grants, funding, and sustainability initiatives.
• Supervise assigned staff and provide coaching, mentoring, and performance management.
• Establish operational priorities and monitor programmatic performance.
• Foster accountability, collaboration, and continuous improvement across teams.
• Build programmatic capacity by developing systems that support efficient operations.
• Seeks and applies constructive feedback from team members and supervisors to continuously improve work quality and enhance collaboration
• Other duties as assigned.

Skills

Operational leadership

Executive support

Contract management

Budget & procurement

Staff supervision

Cross-functional work

Microsoft Office

Zoom & Asana

Education

Master’s degree in business or public health administration

Tools

Microsoft Office

Zoom

Asana

Job description

Illinois Public Health Institute seeks a Deputy Managing Director to provide operational leadership for the Chicago Regionwide Community Information Exchange (CIE), coordinating priorities from planning through implementation. You will collaborate with the Managing Director and coordinate across internal departments, consultants, vendors, finance, legal, contracts, HR, communications, and technology.

The role includes governance support, budget coordination, staffing, procurement, and strategic