Deputy Manager - Branch Operations

Tata AIG General Insurance Company Limited; Idaho; On-site; USD 35,000 - 55,000; Full time

Job summary

Tata AIG General Insurance Company Limited in Idaho is seeking staff to ensure turnaround time targets are met according to SLA, uphold quality and first time right metrics, and coordinate with internal teams.

The role focuses on maintaining stakeholder relationships, driving process improvements, and optimizing resource productivity.

Job description

• Ensure TAT is achieved as per agreed SLA

Quality & FTR

• 99% Quality & FTR needs to be maintained across all line of Business

Stake Holder Management

• Ensure to manage internal and external stakeholders and according to give the feedback, ensure smooth transactions and process improvement, better relations.

Productivity & Process Improvement

• Ensure Optimum utilization of resources and individual productivity of resources are measured accordingly.
• To indentify process gaps and suggest for improvements
• Nil compliance, Audit deviations OR impact on overall Operations audit - Satisfactory Audit rating .

2008, Tata AIG General Insurance Company Limited, all rights reserved.

Registered with IRDA of India Regn. No. 108. Insurance is the subject matter of the solicitation.

For more details on benefits, exclusions, limitations, terms and conditions, please read sales brochure / policy wording carefully before concluding a sale.

Toll Free Number : 1800 266 7780 / 1800 22 9966 (only for senior citizen policy holders). Email Id - [e-mail]. Fax Number - 022 66938170