Claims Service Manager - Auto Claims

Tata AIG General Insurance Company Limited; Idaho; On-site; USD 6,300 - 9,500; Full time

Job summary

Tata AIG General Insurance Company Limited is seeking a disciplined professional to handle Motor Claims with a focus on workshop coordination and claim settlements. The role involves negotiation with dealers, maintaining segmentation of vehicles, and ensuring faster settlements.

Requirements include 3-5 years in motor claims, a Diploma in Automobile or Mechanical Engineering, and experience with claims policies. Generous learning opportunities and industry exposure are offered.

Qualifications

• 3-5 years of experience in Motor Claims.
• Exposure to body paint workshop preferred.
• Diploma in Automobile or Mechanical Engineering background.

Responsibilities

• Negotiate with dealers and manage settlements.
• Reduce wastage and optimize settlement ratios.
• Conduct regular training on claims policies.
• Manage re-opened claims with segmentation by vehicle.
• Coordinate with internal/external survey teams.
• Ensure faster settlements and monitor key metrics.

Skills

Motor Claims

Negotiation

Process optimization

Education

Diploma in Automobile

Mechanical Engineering graduate

Job description

Closing Ratio/Meeting all KPI of team member& Self

• Negotiate with dealers
• Avoid cost wastage
• Workshops
• Regular training of claims policies
• Faster settlements
• Settlement Ratio-97%
• Investment Ratio-3%

Re-open ratio/Segmentation of vehicles

• Separating the Claims according to Vehicles
• Conducting Team Meeting with internal and external survey.
• Re-open of claims should not be cross >2%

Key Accountabilities/ Responsibilities

Experience

3-5 years of experience in Motor Claims & Body paint Workshop.

Education

• Preferably Diploma in Automobile,
• Graduate from MechanicalEngineer
• Graduate from Any discipline with prior experience in Claims

2008, Tata AIG General Insurance Company Limited, all rights reserved.

Registered with IRDA of India Regn. No. 108. Insurance is the subject matter of the solicitation.

For more details on benefits, exclusions, limitations, terms and conditions, please read sales brochure / policy wording carefully before concluding a sale.

Toll Free Number : 1800 266 7780 / 1800 22 9966 (only for senior citizen policy holders). Email Id – [e-mail]. Fax Number – 022 66938170