DEPUTY DIRECTOR OF TRAINING DEVELOPMENT

City of New York; New York (NY); On-site; USD 65,000 - 100,000; Full time

Job summary

The New York City Department of Homeless Services (DHS) is seeking an Administrative Staff Analyst NM to support training development and implementation within the Office of Program Development and Implementation. The role emphasizes coordinating stakeholders, configuring ABSORB courses, and improving LMS workflows.

Responsibilities include aligning training needs with agency goals, maintaining ABSORB content and reports, and producing job aids to support DHS training operations.

Qualifications

• Master's degree in economics, finance, accounting, business or public administration, etc., and two years of satisfactory full-time professional experience in relevant areas.
• Bachelor's degree and four years of professional experience in the described areas, including 18 months in executive/managerial capacity.

Responsibilities

• Identifying and engaging internal and external stakeholders to determine agency training needs.
• Liaising with internal and external stakeholders to resolve roadblocks and ensure training courses or programs are developed within prescribed timelines.
• Customize and configure courses within ABSORB and the Agency’s Learning Management System to deploy courses to the correct audience.
• Maintain and troubleshoot issues within ABSORB to meet organizational training needs, including content and user roles.
• Enhance ABSORB reporting to ensure Agency compliance with training requirements.
• Develop job aids to memorialize ABSORB functions critical for DHS training operations.

Skills

Budgeting

Financial analysis

Public administration

Management/supervisory

Education

Master's degree in economics/finance/accounting/public administration or related field

Bachelor's degree with four years professional experience in the described areas

Tools

ABSORB

Job description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

The New York City Department of Homeless Services (DHS) is the largest Organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit Organizations, DHS works to prevent homelessness before it begins, reduces street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity.

DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.

The Office of Program Development and Implementation (OPDI) is a unit within the Office of Program Development, a part of DHS’ Executive Office. OPDI was established to make system improvements and enhancements by developing programs, policies, procedures, and training; supporting implementation; and monitoring and evaluating performance.

The Department of Homeless Services (DHS) is recruiting to hire one (1) Administrative Staff Analyst NM to function as a Deputy Director of Training Development who will:

• Identifying and engaging internal and external stakeholders to determine agency training needs.
• Liaising with internal and external stakeholders to resolve roadblocks and ensure training courses or programs are developed within prescribed timelines.
• Customize and configure courses within ABSORB and The Agency’s Learning Management System, to ensure courses are deployed to the correct audience.
• Maintain and troubleshoot issues within ABSORB to meet organizational training needs, including managing content and user roles.
• Enhancing ABSORB reporting to ensure Agency compliance with training requirements.
• Developing job aids to memorialize the ABOSRB functions that are critical for DHS training operations.

Hours/Schedule: Monday-Friday 9:00am -5:00pm

ADMINISTRATIVE STAFF ANALYST ( - 1002A

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.