ASSISTANT DIRECTOR OF HUMAN SERVICES UNIT

City of New York; New York (NY); On-site; USD 100,000 - 125,000; Full time

Job summary

The New York City Department of Social Services seeks an Assistant Director of the Human Services Unit to lead a team in processing and auditing payments, managing staff, and coordinating with external partners at HRA/DHS. The role focuses on maintaining accuracy and compliance across vouchers, contracts, and reporting.

Applicants should hold a relevant master's or bachelor's degree with supervisory experience.

Qualifications

• Master's degree with 18 months in supervisory/administrative capacity.
• Bachelor's degree with four years of professional experience including 18 months supervisory.
• Associate degree with six years of professional experience including supervisory exposure.
• High school diploma plus eight years of professional experience with supervisory exposure.
• Education/experience combination allowed with policy substitution.

Responsibilities

• Assist Director with management of staff and internal/external requests.
• Supervise the DHS Payment Unit and train staff on vouchers and payment documents.
• Oversee Passport to align work assignments in the unit's queue.
• Perform QA of payments submitted through PASSPort or FMS and ensure accuracy.

Education

Master's degree in economics, finance, accounting, public administration or related field

Bachelor's degree in a relevant field

Associate degree or 60 college credits

High school diploma with eight years of full-time experience

Combination of education and experience with supervisory exposure

Job description

ASSISTANT DIRECTOR OF HUMAN SERVICES UNIT

• Full-time
• Agency: HRA/DEPT OF SOCIAL SERVICES
• Job Category: Finance, Accounting, & Procurement
• Salary Band: $100,000 to $125,000
• Compensation: USD 98,140 - USD 110,000

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self- sufficiency as quickly as possible.

The Office of Fiscal Operations is DSS/HRA/DHS’s primary payments and accounting office, and the core responsibilities are carried out through the operations of the Bureau of Accounts Payable, Revenue and Reimbursement, and Disbursement & Grant Accounting.

Responsibilities

• Assist Director with management of staff. Assist Director with managing internal and external requests and ensure that proper protocols are followed.
• Manage the DHS Payment Unit team. Supervise and train staff in processing/preparing payment vouchers and analyzing payment documents in accordance with the Comptroller’s directives, MOUs and internal policy and procedures within service-level agreements.
• Manage Passport to ensure that analysts are assigning work to their work queue.
• Perform Review/QA to validate and approve level2 payments submitted through PASSPort or FMS
• Perform research and analysis to resolve Human Services inquiries.
• Perform quality assurance review of vouchers ensuring they are thoroughly reviewed for accuracy and processed, approved, and disbursed through FMS within the prescribed period.
• Maintain liaison with DSS/HRA/DHS program offices and outside vendors to resolve issues concerning payments.
• Ensure that invoices and contracts are properly input in Paytrace, the unit’s internal tracking system.
• Monitor staff in charge of scanning and indexing vouchers in the HRA One Viewer and Indexing systems.
• Generate and provide various regular and impromptu reports for management.
• Provide requested documentation to internal and external auditors for ongoing audits.
• Provide assistance to ancillary units in BAP.
• Assist with the processing of Expense Adjustments (EAC1) and Journal Vouchers (J5E) as requested
• Assist the quality assurance team with inquiries and other necessary data.

Work Location: 4 WTC/150 Greenwich Street, New York, NY 10007

Hours/Schedule: 9-5

ADMINISTRATIVE STAFF ANALYST ( - 1002A

Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
3. An associate degree or completion of 60 semester credits from an accredited college and six years of full-time satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
4. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and eight years of full-time satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.