Deputy Clerk

State of Vermont; Montpelier (VT); On-site; USD 52,000 - 76,000; Full time

Job summary

The Vermont Public Utility Commission is seeking a Deputy Clerk in Montpelier, VT. This exempt, full-time role supports the Clerk in records management, scheduling, and regulatory tasks related to ePUC, with public and customer service duties as a core component.

Qualified candidates will have a bachelor’s degree and relevant experience, with a strong capacity to work independently in a fast-paced environment and to adapt to a quasi-judicial regulatory setting.

Qualifications

• Bachelor’s degree required; 2+ years in operations, customer service, or 6 years of court-related experience.
• Experience using electronic case management systems is highly valued.
• Strong ability to work independently in a time-sensitive, high-pressure environment.

Responsibilities

• Maintain records and assist as acting clerk when needed.
• Provide regulatory support: review documents, schedule, issue orders.
• Manage dig safe cases processing and related tasks.
• Lead staff on the Commission’s electronic case management system (ePUC) development and liaison with the product developer.
• Provide public and customer service, respond to inquiries and assist with ePUC usage.

Skills

Independent work

Time management

Education

Bachelor's degree

Tools

Electronic case management systems

Job description

Department: Public Utility Commission

Location:

Montpelier, VT, US

Position Type: Exempt

Schedule Type: Full Time

Minimum Salary: See below

Maximum Salary: See below

Overview

The Vermont Public Utility Commission seeks to hire a Deputy Clerk. The Public Utility Commission is a quasi-judicial agency that regulates electric, energy efficiency, natural gas, telecommunications, and water utilities in Vermont. The Deputy Clerk position offers a unique chance to participate in Vermont's regulatory process, which implements policy decisions that often have statewide, regional, and national significance.

Description

The Deputy Clerk works under the supervision of the Clerk of the Commission. Specific functions, duties, and responsibilities as assigned by the Clerk of the Commission may include: records management; serving as acting clerk in the Clerk’s absence; regulatory support including reviewing documents, scheduling, issuing orders, and processing dig safe cases; serving as the Commission’s lead staff person/product manager on all matters related to the Commission’s electronic case management system (‘ePUC") , including support, development, implementation, and liaison with product developer; and public and customer service including responding to inquiries, interacting with consumers facing disconnection, and assisting with use of ePUC.

A strong candidate will have a demonstrated ability to work independently and perform effectively in a time-sensitive and high-pressure environment. The Commission also highly values experience using electronic case management systems in a judicial or quasi-judicial environment.

Compensation

Salary for the deputy clerk position is commensurate with the applicant’s education and experience in accordance with the Public Utility Commission Pay Plan. The State of Vermont offers many benefits as part of total employee compensation.

Candidates for the deputy clerk position must be located in, or willing to relocate to, Vermont.

Candidates must have a bachelor's degree and either two years or more of experience assisting with the management of operations, customer service, and employee relations of a public or private organization or six years’ prior court or related legal experience involving duties such as case flow management, case processing, customer service, maintaining court records, and electronic case system use.

Additional experience may be substituted for education.

Equal Opportunity Statement

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.