Deputy Chief Technology Officer, Enterprise Strategy & Architect

Metropolitan Transportation Authority; New York (NY); Hybrid; USD 210,000 - 249,000; Full time

Job summary

An established industry player seeks a Deputy Chief Technology Officer to lead the Enterprise Strategy & Architecture Division. In this pivotal role, you will oversee the development and implementation of architectural standards and ensure compliance with overarching technology frameworks. Your expertise in cloud computing, network security, and enterprise architecture will be crucial in driving innovation and improving IT services across a vast transportation network. Join a forward-thinking organization dedicated to enhancing the commuter experience for millions, where your leadership will shape the future of technology in public transport.

Qualifications

• 12+ years of relevant experience with 6+ years in management.
• Expert in enterprise architecture frameworks and software development processes.

Responsibilities

• Lead the Enterprise Strategy & Architecture Division.
• Oversee cloud, network, data, and application architecture.
• Ensure IT strategy aligns with broader CTO strategy.

Skills

Enterprise Architecture

Cloud Computing

Network Security

AI/ML

Project Management

Software Development

Budgeting

Stakeholder Management

Education

Bachelor's Degree in Computer Science or Related Field

Tools

Agile

Scrum

DevOps

AWS

Azure

Google Cloud

VMware NSX

Cisco ACI

Job description

JOB TITLE: Deputy Chief Technology Officer, Enterprise Strategy & Architect

SALARY RANGE: $210,857 – $248,881

HAY POINTS: 1560

DEPT/DIV: Information Technology

*This position is eligible for telework which is currently one day per week. New hires are eligible to apply for telework 30 days after their effective date of hire.

OPENING:

The Metropolitan Transportation Authority is North America’s largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

ABOUT US:

The MTA transportation network has very large systems and infrastructure for financial, business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. These services are provided on a 24/7/365 basis to support the MTA organization and its ridership.

SUMMARY:

This role is responsible for the portfolio of IT functions central to the successful provisioning of IT services across the MTA. This position reports directly to the Chief Technology Officer (CTO). The role is responsible for developing, implementing, and overseeing architectural standards for technology and the environments in which the IT operates. The position provides direction and oversight in the decisioning process for compliance to the overarching technology architecture. The role is the chief architect for IT at the MTA. As the lead for MTA IT’s Enterprise Strategy & Architecture Division this role will be responsible for overseeing five pillars of Enterprise-wide responsibilities: cloud & compute architecture, network architecture, information & data architecture, application portfolios, and capital projects technology & innovation.

RESPONSIBILITIES:

• Serves as the leader and point of contact for MTA IT’s Enterprise Strategy & Architecture Division and Chief Architect for IT at the MTA.

Cloud, Network, Data and Application Architecture:

• Reviews and approves cloud, compute, AI/ML, data and technology architecture principles, strategies, and frameworks.
• Responsible for overseeing the MTA’s overall business capability map and catalog of IT services.
• Oversees implementation of technology architecture solutions for strategic initiatives across IT Divisions in collaboration with other DCTOs.
• Leads the architecture and design of enterprise-wide MTA technology such as servers, data storage units, operational services related to Cloud, other technology devices and software.

Capital Projects Technology & Innovation:

• Oversees that the IT Capital Projects team is building relationships with agencies to prototype new technologies and ideas. Makes introductions and foster these relationships if they don’t exist.
• Ensures IT Capital Project team is meeting agency needs.
• Reviews and approves technology solutions from the IT Capital Projects team.
• Ensures IT Capital Projects team collaborates with IT Operations to transition new technology into Operations once designed/built/deployed.

DCTO Standard Responsibilities:

• Confirms that the IT strategy aligns to the broader CTO strategy.
• Oversees the governance process to ensure technology projects are designed and implemented in accordance with MTA standards and frameworks.
• Monitors overall IT portfolio performance to include meeting goals and performance metrics. Ensures technology investments are in line with overall strategy and that ROI is provided to customers and/or business partners; personnel, contractors and vendors are meeting performance expectations.
• Leads and cultivates a culture of innovation. Recognizes and exploits business opportunities through new, emerging technologies or solutions to explore new ways for IT to provide services to the stakeholders. This may include the identification of new and emerging hardware, software and communication technologies and products, services, methods and techniques and the assessment of their relevance and potential value to enable business, improve cost or performance, or create sustainable practices.
• Ensures that IT personnel understand and adhere to the policies and procedures to ensure compliance with regulations. May oversee the development or revisions to and governance of policies and procedures to incorporate new or leading practices pertaining to functional areas.
• Manages business relationships and customers at the most senior level. Collaborates with peer Deputy CTOs, relevant stakeholders across MTA, and the CTO
• Develops the strategy and governance process to manage and mitigate risks within the Division. Provides guidance on escalated risks and issues. May escalate to the Chief Technology Officer if applicable.
• Manages, coaches and develops Senior Directors, Directors and other direct reports. Provides regular positive and constructive feedback on performance and executes annual performance reviews. Provides opportunities to enhance skills.
• Leads by example and instill ways of working that demonstrate MTA core values.

Additional Responsibilities:

• Performs other duties and tasks as assigned.
• Observes the work performed by the contractor.
• Reviewing invoices and approving them if the work had contractual standards.
• Addresses performance issues with the contractor when possible.
• Escalates issues to other parties as needed.

KNOWLEDGE, SKILLS, & ABILITIES:

Technical Skills:

• Expert in computer science.
• Expert knowledge of enterprise architecture frameworks, including software architecture architectural styles and methodologies.
• Expert knowledge of software architecture patterns and best practices.
• Expert knowledge of application development, modern programming language frameworks and developmental practices to help tackle technical challenges.
• Familiarity with network security (e.g., firewalls, network ports, etc.) and connecting enterprise networks to the cloud.
• Familiarity with practical Linux and Windows-based systems administration in a Cloud or Virtualized environment.
• Familiarity with networking virtualization technologies and platforms such as VMware NSX Cisco ACI.
• Familiarity with TCP/IP modeling.
• Strong experience with financial/budgeting planning and management experience.

DCTO Standard Technical Skills:

• Expert ability to convey complex technical concepts to non-technical stakeholders.
• Expert knowledge of software development processes and methodologies (e.g., Agile, Scrum, DevOps) and experience in coding with one or more programming languages.
• Expert in project management tools and techniques, and the ability to oversee multiple projects simultaneously.
• Expert in planning, organizing and supervising production, manufacturing, or the provision of services.
• Familiarity with system architecture principles and experience in designing scalable, secure, and efficient systems.
• Familiarity with of database technologies, data warehousing, big data, and data analytics tools.
• Familiarity with cloud services (e.g., AWS, Azure, Google Cloud) and experience in cloud migration, cloud architecture, and cloud security.
• Familiarity with cybersecurity principles, threat landscapes, and experience in implementing security protocols and measures.
• Familiarity with network infrastructure, including LAN/WAN, internet technologies, and network protocols.
• Familiarity of IT trends and emerging technologies such as AI, machine learning, IoT, blockchain, and the ability to assess their potential impact on the organization.

Leadership Skills:

• Expert leadership in leading change by developing inter/intra team communication and cohesiveness; sustainment of culture and supporting staff during organizational growth/changes.
• Expert leadership in leading people by working with staff to develop systems to ensure consistent, high-quality project management discipline for all technology related initiatives and endeavors.
• Expert leadership in driving results by meeting organizational goals and customer expectations and make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
• Expert leadership in business acumen by providing direction on evaluation, selection, implementation, and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
• Expert leadership in building coalition by internally and externally building partnerships with key stakeholders to help achieve the MTA’s mission or common goals through influence or negations.

Behavioral Skills:

• Demonstrated ability to lead teams, provide coaching and direct feedback.
• Expert in active listening, attention to detail, customer service, prioritization, and problem-solving skills.
• Expert in working independently and strategically.
• Expert in identifying and analyzing risks and developing effective mitigation strategies.
• Expert technical knowledge and diverse skillset to understand various technologies, systems, and potential risks.
• Expert in critical thinking, problem-solving, and decision-making skills.
• Expert in interpersonal and verbal and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.
• Expert in managing multiple projects simultaneously and prioritizing tasks based on urgency and impact.
• Extensive hands-on experience with related tools.
• Expert experience with working under pressure and meet deadlines individually and collaboratively. Thinks logically, assesses problems, and is results-oriented.
• Expert in identifying complex business and technology risks and associated vulnerabilities.
• Expert in communicating effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical).
• Expert in establishing and maintaining effective working relationships with employees at all levels within the organization, and with both internal and external customers.

COMPETENCIES:

Core Competency

Proficiency Level

Competency Definition

Expert

Building partnerships and working collaboratively with others to meet shared objectives

Expert

Creating new and better ways for the organization to be successful

Customer Focus

Expert

Building strong customer relationships and delivering customer-centric solutions

Communicates Effectively

Expert

Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Tech Savvy

Expert

Anticipating and adopting innovations in business-building digital

and technology applications

Technical Skills

Expert

Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks

Values Diversity

Expert

Recognizing the value that different perspectives and cultures bring to an organization

EDUCATION & EXPERIENCE:

• Bachelor’s Degree or related fields or equivalent experience. An equivalent combination of education and experience may be considered in lieu of degree.
• Minimum of 12 years of relevant experience with a minimum of six years supervisory/management experience.
• According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

GENERAL:

• May need to work outside of normal work hours (i.e., evenings and weekends)
• Travel may be required to other MTA locations or other external sites.

OTHER INFORMATION:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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