Deputy Assistant Chief Information Officer (DACIO) – Clinical Solutions
Location: Boston, MA, Hybrid Schedule: Monday–Friday, 8:00 AM–4:00 PM Pay Rate: Up to $100.00 per hour, depending on experience
Position Summary
We are hiring a Deputy Assistant Chief Information Officer (DACIO) for Clinical Solutions for our client located in the Boston, MA, area. The person hired for this position will provide strategic and operational leadership for clinical applications and data services supporting hospital and behavioral health organizations. This is a hybrid position in the Boston, MA, area. Candidates must be able to reliably commute to this location. Occasional travel to regional Massachusetts offices is required. Please note: No C2C, Subcontracting or Visa Sponsorship of any kind is available for this position. The DACIO will oversee the development, maintenance, and operation of clinical applications, including electronic health record (EHR) systems and related technologies. This position will manage clinical IT teams, coordinate work across technical and business groups, and ensure systems remain reliable, secure, scalable, and aligned with organizational goals. The ideal candidate will bring a strong combination of healthcare IT leadership, application management, project oversight, and team development experience. Hands-on experience with Meditech and Cerner/Oracle Health, along with a strong understanding of clinical workflows and healthcare technology environments, is essential. This role requires a strategic, independent leader who can manage competing priorities, improve processes, guide technical teams, and collaborate effectively with senior leadership and stakeholders.
Key Responsibilities
- Establish and manage processes, procedures, and service delivery methodologies that produce reliable, scalable, secure, and cost-effective technology solutions.
- Oversee IT initiatives affecting clinical operations and collaborate with technology and security organizations and other business units.
- Lead and support all phases of the Systems Development Life Cycle (SDLC), including requirements definition, analysis, design, development, testing, implementation, and conversion.
- Oversee the development, maintenance, and support of clinical applications, electronic health records, and related data services.
- Review requirements documents, detailed design documents, use cases, and other project deliverables to ensure accuracy, completeness, and quality.
- Partner with IT business solutions leaders and other departments to coordinate initiatives, resolve issues, and align technology solutions with business needs.
- Establish and maintain service performance metrics, quality control processes, and auditing procedures.
- Assess staffing requirements and allocate resources appropriately across teams and work functions.
- Maintain strategic plans, technical documentation, knowledge bases, error-correction strategies, and operational procedures.
- Monitor batch logs, consult with end users and technical personnel, and oversee the resolution of application and operational issues.
- Serve as a liaison between end users, developers, operations management, project managers, and agency personnel to establish and adjust production priorities.
- Evaluate requests for new or enhanced systems by assessing user needs, reviewing documentation, and determining the feasibility of automated solutions.
- Monitor changes in state and federal regulations and assess their impact on existing systems, recommending modifications as needed.
- Lead, coach, and develop technical teams while supporting performance management, training, and continuous improvement.
- Collaborate across teams to identify opportunities for innovation, improve business processes, and advance organizational goals.
Required and Preferred Qualifications
- 5–10 years of IT experience in project management, application development, IT operations, hardware, or infrastructure, preferably within a large and complex healthcare IT environment.
- 3–5 years of leadership and supervisory experience managing technical teams, including performance reviews, employee coaching, training, professional development, and performance management.
- Required experience supporting or implementing Cerner/Oracle Health and Meditech Client/Server systems.
- Extensive knowledge of and hands‑on experience supporting or implementing electronic health record (EHR) systems.
- Strong knowledge of health information exchanges (HIE) and healthcare data integration.
- Hands‑on experience with change management and process improvement methodologies.
- Experience with cloud computing platforms, including Amazon Web Services (AWS) and Microsoft Azure.
- Experiencewith application development, information analysis and reporting, database architecture, and modern IT solutions.
- Demonstrated ability to identify business process improvements and apply technology to increase operational efficiency.
- Strong project management, strategic planning, and organizational skills.
- Excellent interpersonal, communication, and stakeholder management skills, including the ability to communicate technical concepts and security risks to agency leaders.
- Strong critical‑thinking and problem‑solving skills, with the ability to manage relationships and collaborate across internal and external teams.
- Proficiency with Microsoft Office365, includingMicrosoft Teams.
- Experienceimplementing Agile processes in a development environment is a plus.
- Experience supporting hospital renovations, relocations, or technology transitions in a hospital environment is a plus.
Additional Requirements
Ability to work independently with minimal supervision while managing multiple priorities. Ability to align clinical technology services with organizational goals, operational needs, and regulatory requirements. Willingness to travel occasionally to regional Massachusetts offices.
Work Environment
This is a hybrid position based in Boston, MA, with a Monday–Friday schedule of 8:00 AM–4:00 PM. Candidates must be able to commute reliably to the work location and accommodate occasional travel to regional offices.
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