Deputy Assistant Chief Information Officer Clinical Systems
Job Overview
An experienced technology leader is needed to oversee clinical applications, data services, and IT operations within a complex healthcare environment. This leadership opportunity is suited to a professional with extensive experience in healthcare IT, electronic health records, and technical team management who can align technology strategy with clinical and operational priorities. Candidates with hands‑on experience supporting Cerner/Oracle Health and MEDITECH systems, alongside a strong record of delivering secure, reliable solutions, will be well positioned for consideration.
Must Haves
- Healthcare IT Experience: 510 years of relevant experience spanning application development, project management, IT operations, infrastructure, or related technical disciplines, preferably within a large healthcare organization.
- Leadership and Supervision: 35 years of experience leading technical teams, including employee coaching, performance evaluations, professional development, training, and workload management.
- Electronic Health Records: Extensive practical experience implementing, maintaining, or supporting electronic health record (EHR) platforms.
- Clinical Systems Expertise: Required hands‑on experience with Cerner/Oracle Health and MEDITECH client/server environments.
- Process Improvement: Demonstrated knowledge of change management, operational optimization, and structured process improvement methodologies.
- Healthcare Data Integration: Strong working knowledge of Health Information Exchanges (HIEs), clinical data services, and information‑sharing practices.
- Cloud Technologies: Practical experience supporting or implementing cloud computing platforms, particularly Amazon Web Services (AWS) and Microsoft Azure.
- Communication and Collaboration: Ability to work effectively with executive leadership, clinical stakeholders, technical teams, and external partners while communicating operational priorities and security considerations clearly.
What the Client Needs You to Do
Provide strategic and operational leadership for clinical technology services supporting hospital and behavioral health environments. Ensure clinical applications remain secure, reliable, scalable, and aligned with organizational objectives while guiding technical teams through system enhancements, modernization, and ongoing support. Build strong partnerships across business, clinical, and IT functions to improve service delivery, manage operational risks, and ensure technology investments deliver measurable value. The successful candidate will combine sound technical judgment with effective people management, independent decision‑making, and a continuous improvement mindset.
Key Responsibilities
- Lead Clinical Technology Services: Direct the development, implementation, maintenance, and support of clinical applications, including MEDITECH, Meta Enterprise, and related healthcare information systems.
- Establish Operational Standards: Develop and maintain consistent procedures, delivery frameworks, and governance practices that promote secure, scalable, cost‑effective, and dependable technology services.
- Oversee Technology Initiatives: Manage clinical IT projects and coordinate with internal technology groups and external service partners to achieve agreed timelines, quality standards, and operational outcomes.
- Guide the Systems Development Lifecycle: Oversee requirements gathering, analysis, solution design, development, testing, deployment, and conversion activities for new and enhanced applications.
- Evaluate Technical Deliverables: Review business requirements, technical specifications, use cases, and design documentation to verify completeness, feasibility, and alignment with user needs.
- Manage Team Performance: Provide direction to clinical application teams and supporting workgroups, contribute to staffing plans, allocate resources, and encourage professional growth and accountability.
- Monitor Service Quality: Define performance indicators, oversee quality assurance and audit activities, investigate recurring errors, and implement corrective measures to improve system reliability.
- Coordinate Stakeholder Priorities: Serve as a key point of contact among end users, developers, project managers, operations teams, and organizational leaders to resolve issues and manage production priorities.
- Assess Business and Regulatory Needs: Evaluate requests for new functionality, identify opportunities for automation, and assess the impact of changing state and federal regulations on clinical systems.
- Advance Strategic Planning: Maintain technology roadmaps, operational knowledge resources, error‑resolution procedures, and service improvement plans while identifying opportunities to strengthen clinical workflows and information management.
Additional Information
- Work Location: Boston, Massachusetts, with occasional travel to regional offices throughout the state.
- Work Arrangement: Hybrid schedule combining on‑site attendance with remote work, based on operational requirements.
- Standard Schedule: Monday through Friday, 8:00 a.m. to 4:00 p.m.
- Technical Environment: Clinical applications, hospital information systems, healthcare data integration, cloud platforms, and enterprise IT services.
- Preferred Additional Experience: Hospital renovation or relocation projects, Agile development practices, application modernization, database architecture, information analysis, reporting, and Microsoft 365 collaboration tools, including Microsoft Teams.
- Professional Expectations: Strong analytical thinking, sound judgment, effective relationship management, and the ability to operate independently while balancing strategic planning with day‑to‑day service delivery.
Candidates who combine healthcare technology expertise with proven leadership and a commitment to dependable clinical systems are encouraged to apply.
W2 employees of Overture Partners who work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), 401(k) starting on day one, a variety of voluntary benefits including life and disability insurance, and sick time if required by law in the worked‑in state/locality.