Manager - Clinical Informatics

Vernon Health; Wisconsin; Hybrid; USD 100,000 - 150,000; Full time

Job summary

Vernon Health is seeking a Manager, Clinical Informatics to lead the strategy, implementation, optimization, and support of clinical information systems across the organization.

You will collaborate with clinical leaders, providers, Information Technology, and operations to ensure technology solutions support quality outcomes, regulatory compliance, and an exceptional experience for patients and staff, while driving user adoption through training and governance.

Qualifications

• Associate degree in a related field.
• Strong understanding of healthcare operations, clinical workflows, information systems, project management, and change management.
• Demonstrated aptitude for healthcare technology and information systems.
• Excellent communication, presentation, customer service, and relationship-building skills.

Responsibilities

• Lead and develop the Clinical Informatics team through coaching, mentoring, performance management, and workforce planning.
• Oversee the implementation, optimization, testing, support, and evaluation of clinical and non-clinical information systems.
• Collaborate with providers, clinical departments, and IT to improve workflows, usability, and adoption.
• Manage end-user training programs and competency validation for clinical information systems.
• Develop and maintain department policies, procedures, standards, and performance metrics.
• Ensure HIPAA, CMS, state regulations, and organizational policy compliance.
• Monitor budgets, staffing, and resource utilization.
• Support EHR governance and liaise between users, vendors, leadership, and IT.
• Drive continuous improvement in quality, patient safety, engagement, and operations.

Skills

Healthcare operations

Clinical workflows

Information systems

Project management

Change management

Communication

Education

Associate degree

Tools

Epic EHR

Job description

Lead Healthcare Technology Innovation at Vernon Health

Vernon Health is seeking an experienced Manager, Clinical Informatics to lead the strategy, implementation, optimization, and support of clinical information systems across our organization. If you are passionate about healthcare technology, electronic health records, clinical workflow improvement, and leading high-performing teams, this is an exciting opportunity to make a direct impact on patient care and operational excellence.

As the organizational leader for clinical informatics, you will collaborate with clinical leaders, providers, Information Technology, and operational teams to ensure technology solutions support quality outcomes, regulatory compliance, and an exceptional experience for patients and staff.

What You'll Do:

• Lead and develop the Clinical Informatics team through coaching, mentoring, performance management, and workforce planning.
• Oversee the implementation, optimization, testing, support, and evaluation of clinical and non-clinical information systems.
• Collaborate with providers, clinical departments, and IT teams to improve workflows, system usability, and technology adoption.
• Manage end-user training programs and competency validation for clinical information systems.
• Develop and maintain department policies, procedures, standards, and performance metrics.
• Ensure compliance with HIPAA, CMS, state regulations, and organizational policies.
• Monitor departmental budgets, operational performance, staffing needs, and resource utilization.
• Support EHR governance activities and serve as a key liaison between users, vendors, leadership, and Information Technology.
• Drive continuous improvement initiatives focused on quality, patient safety, employee engagement, and operational excellence.

Qualifications

Required:

• Associate degree in a related field.
• Strong understanding of healthcare operations, clinical workflows, information systems, project management, and change management.
• Demonstrated aptitude for healthcare technology and information systems.
• Excellent communication, presentation, customer service, and relationship-building skills.

Preferred

• Five (5) or more years of healthcare experience.
• Leadership or management experience.
• Experience with Epic Electronic Health Record (EHR) systems.
• Experience leading organizational change and technology initiatives.

Schedule

This position primarily works Monday through Friday during normal business hours. However, because healthcare technology systems operate around the clock, the role also participates in an on-call rotation and may require evening, weekend, or holiday coverage based on the established call algorithm and in response to unexpected system downtime, critical incidents, upgrades, or operational needs. Some travel to off-site clinics may be required.

At Vernon Health, we are committed to fostering a culture of collaboration, innovation, accountability, and service excellence. Join a team where your expertise in clinical informatics and healthcare technology will help drive better patient outcomes, enhanced workflows, and meaningful organizational success.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.