DEPT ASSISTANT -OMG TEKONSHA

Oaklawn-Hospital; Tekonsha (MI); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

Oaklawn-Hospital is seeking a Department Assistant to handle administrative duties within a medical office. You will support patient care by maintaining smooth office operations and acting as a liaison between patients and clinical staff.

The role requires strong communication, multitasking, and data-handling abilities, with experience in electronic systems and office software. This is a full-time position based at Tekonsha, MI.

Formación

• 18 years of age.
• Associate’s degree or equivalent formal education preferred; strong telephone, written communication and interpersonal skills.
• Ability to prioritize multiple tasks while maintaining focus and effectiveness.
• Excellent analytical and problem-solving skills.
• Experience with data extraction from multiple information systems; proficient in common software (email, calendar, word processing, spreadsheets).

Responsabilidades

• Handle administrative duties in a medical office to support patient care.
• Answer incoming calls and route to proper destinations; schedule appointments and send messages.
• Greet and check in patients and assist with registration and scheduling.
• Process incoming mail and faxes.
• Prepare Electronic Medical Records by scanning documents.
• Inventory, order, and maintain office supplies.
• Assist patients with intake and insurance documents.

Conocimientos

Telephone skills

Interpersonal skills

multitasking

Analytical/problem solving

Data extraction

Computer software proficiency

Independent work

Educación

Associate degree or equivalent

Herramientas

Email

Electronic calendar

Word processing

Spreadsheets

Multiple information systems

Descripción del empleo

• Location 2218 Old US 27 North,Tekonsha, MI, 49092,United States
• Employee Type FT Non-Exempt

Contact information

• Email [e-mail]

POSITION TITLE: Department Assistant

DEPARTMENT: Oaklawn Medical Group

FLSA STATUS: Non-exempt

REPORTING RELATIONSHIP: Manager

Job Summary:

Handles administrative duties within a medical office and performs clerical duties to maintain an organized healthcare office and allow medical staff to focus on patient care. He or she also maintains a line of communication between the patient and clinical staff.

Essential Functions:

• Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Answers incoming calls and routes to proper destination, creates appointments, creates messages on patient’s behalf.
• Greets and checks in patients and visitors; Assists patients with registration and scheduling.
• Processes incoming mail and faxes.
• Prepares Electronic Medical Record by scanning necessary documents.
• Inventories, orders, and maintains all office supplies.
• Assists patients to complete documents such as intake and insurance forms.
• Directs patients when necessary.
• Confirms current patient information, ensures that the proper physician is listed.
• Verifies insurance eligibility.
• Contacts patients prior to visit for confirmation of visit, co-insurance, and copay
• Collects copay and outstanding balances on patient accounts.
• Assists with quality assurance initiatives.
• Updates patient demographics including insurance information and scans insurance card into chart.
• Evaluates daily schedules to accommodate patient flow and minimize missed appointments.
• Coordinates scheduling of incoming referrals.
• Scheduling high tech imaging appointments.
• Communicates with the clinical staff to ensure all appropriate patient information is gathered.

Minimum Qualifications

18 years of age.

Knowledge, Skills & Abilities:

Associate’s degree or equivalent formal education is preferred; excellent telephone, written communication and interpersonal skills; ability to prioritize multiple tasks while maintaining focus and effectiveness, maintaining a high productivity level to maximize the productivity of the department leader and managers; excellent analytical and problem-solving skills; experience with data extraction from multiple information systems; proficiency in a variety of computer software programs and/or systems is required, experience using email, electronic calendar, word-processing, and spreadsheets; able to work independently.

Working Conditions:

Must work in a busyoffice and public environment while maintaining a friendly demeanor during all interactions withdiverse populations of physicians, nurses, patient family members,etc.Potential exposure to blood/body fluids and contagious disease.

Physical Requirements:

Constantly sit, see/visual acuity, handle/grasp/feel, talk/hear, taste/smell. Frequently walk, bend/twist. Occasionally lift/carry 1 to 25 lbs.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.