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Oaklawn-Hospital in Battle Creek, MI, is seeking a Medical Assistant to support clinical and administrative tasks under provider supervision. You will greet patients, take vitals, document in the EMR, and prepare patients for examinations while maintaining patient-centered care and efficient clinic flow.
The role emphasizes accurate registration, referrals, and prior authorizations, with duties extending to specimen handling and immunizations as directed by the provider.
POSITION TITLE: Medical Assistant
DEPARTMENT: Oaklawn Medical Group
FLSA STATUS: Non-exempt
REPORTING RELATIONSHIP: Manager
Job Summary: Under direct supervision of a provider performs a variety of clinical and administrative tasks while striving to offer perfect care every time to patients. Clinical duties include greeting and escorting patients to the exam room, measuring and recording vitals, collecting, and recording medical and medication histories, preparing patients for examination/procedure, assisting the provider as directed and ensuring efficient clinic patient flow. Additional duties include specimen collection with accurate labeling and prescriptions as directed by the provider. Maintains equipment and supplies. Administrative duties include answering telephones, scheduling appointments, accurate patient registration, processing referrals and prior authorizations. Maintain focus on patient centered care and customer service.
Essential Functions:
Minimum Qualifications: Qualified candidate will have an active American Heart Association or American Red Cross Basic Cardiac Life Support (BLS) Certification within three (3) months of hire and hold one of the following:
1.Registered or Certified Medical Assistant or
2.Licensed Practical Nurse in the State of Michigan or
3.Commiserate combination of education and experience as deemed appropriate by Human Resources and ABR-OE Credential upon hire.
Knowledge, Skills & Abilities: Experience in a medical office or similar setting required. Must possess interpersonal skills sufficient to deal effectively and courteously with a diverse group of patients, doctors, internal callers, and other healthcare personnel, while maintaining strict medical ethics. Successful completion of registration or certification in an accredited Medical Assistant program preferred. Demonstrated knowledge of medical assistant competencies, computers, and EHRs. Patient access knowledge preferred. PCMH experience is a plus.
Working Conditions: Potential travel to other offices aiding in relief and/or provider schedules. Potential exposure to blood/body fluids and contagious disease.
Physical Requirements: Constantly stand, walk, reach, see/visual acuity, handle/grasp/feel, talk/hear, taste/smell. Frequently sit, reach, push/pull, bend/twist, stoop/kneel/crouch. Lift /carry 1 to 50+ lbs.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.