Deposits & Digital Banking Operations Coordinator II

Heritage Financial Credit Union; South Carolina; On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

PTO & Holidays

Medical/Dental/Vision

401(k) Match

Educational Assistance

Volunteer Time

FSA/HSA

Identity Theft Protection

Job summary

Heritage Financial Credit Union is seeking a detail-oriented Banking Operations & Administration Coordinator II to support daily deposit operations, electronic banking services, and member-facing products. The role covers ACH processing, debit card support, and regulatory reporting, collaborating with internal teams and business members to improve processes and service levels.

The ideal candidate has 3+ years in deposit operations or banking operations, with experience in electronic banking and

Qualifications

• Minimum 3 years of experience in deposit or banking operations.
• Experience with electronic banking and member support preferred.
• Strong attention to detail and organizational skills required.

Responsibilities

• Support daily deposit operations, ACH processing, and debit card services.
• Assist with online banking, bill pay, eStatements, and external transfers.
• Respond to member inquiries with timely, accurate resolution; escalate when needed.
• Assist with regulatory reporting and fraud mitigation efforts.
• Generate routine operational and departmental reports.
• Support Audit requests with documentation and records.

Skills

Attention to detail

Communication

Problem solving

Multi-tasking

Education

Associate or Bachelor’s degree in business or finance

Tools

Electronic banking platforms

ACH/NACHA rules

Job description

Heritage Financial Credit Union is seeking a detail-oriented Banking Operations & Administration Coordinator II to support daily deposit operations, electronic banking services, and member-facing products. The role covers ACH processing, debit card support, and regulatory reporting, collaborating with internal teams and business members to improve processes and service levels.

The ideal candidate has 3+ years in deposit operations or banking operations, with experience in electronic banking and