Deposit Operations & Member Services Specialist

ProFed Credit Union; Fort Wayne (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

ProFed Credit Union is seeking a detail-oriented Deposit Operations Coordinator to coordinate and support deposit products and services and assist members and branches in day-to-day operations.

You will audit IRA and HSA accounts, review paperwork, process deceased files, and help develop procedures for deposit products, while supporting the Vice President of Deposit Operations and front desk staff.

Responsibilities

• Auditing and maintenance of IRAs and HSAs
• Auditing paperwork and follow-up activity for all special accounts, business accounts, estates, etc.
• Process deceased files and provide support to members and branch personnel
• Provide general member assistance with credit union products and services
• Assist in developing procedures for deposit products
• Provide assistance to Vice President/Deposit Operations as needed
• Provide assistance to Call Center and Front Desk staff as needed
• Review and process power of attorney documents
• Process new member applications through online account opening
• Additional duties as assigned

Job description

ProFed Credit Union is seeking a detail-oriented Deposit Operations Coordinator to coordinate and support deposit products and services and assist members and branches in day-to-day operations.

You will audit IRA and HSA accounts, review paperwork, process deceased files, and help develop procedures for deposit products, while supporting the Vice President of Deposit Operations and front desk staff.