Deposit Specialist for Complex Accounts & IRAs

Oklahoma'S Credit Union; Oklahoma City (OK); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical coverage 80% paid by OKCU

Dental, vision and life insurance

401(k) match up to 3%

Volunteer opportunities

Gym membership reimbursement

Job summary

Oklahoma's Credit Union is looking for a Deposit Specialist to manage complex deposit accounts, including IRAs and trust-related services, ensuring accuracy and compliance while delivering exceptional member service. The role requires attention to documentation, ownership rules, and regulatory adherence.

Ideal candidates have banking experience and may be bilingual in English and Spanish, with education aligned to business/finance fields.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree in business, finance, or a related field preferred.
• Two or more years of banking, credit union, or financial institution experience required.
• Experience reviewing legal or entity documentation and resolving deposit account exceptions preferred.
• Bi-lingual in English and Spanish preferred.

Responsibilities

• Provide outstanding member service and contribute to overall team effort.
• Open, review, maintain, and service complex deposit accounts, including IRAs, trust accounts, legacy and small business accounts.
• Review account ownership, beneficiary designations, trustee or authorized signer authority, and supporting documentation for completeness and accuracy.
• Process IRA contributions, distributions, transfers, rollovers, beneficiary updates, and required account maintenance in accordance with established procedures.
• Evaluate trust and small business documentation and coordinate with members and internal partners to obtain required information before account opening or maintenance is completed.
• Perform specialized deposit maintenance, including death claims, powers of attorney, account ownership changes, and other complex account requests.
• Identify documentation exceptions, operational risk, potential fraud or compliance concerns and escalation issues to the appropriate leader or department.
• Maintain accurate records and complete assigned work within established service-level expectations.

Skills

Banking experience

Bi-lingual English/Spanish

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Job description

Oklahoma's Credit Union is looking for a Deposit Specialist to manage complex deposit accounts, including IRAs and trust-related services, ensuring accuracy and compliance while delivering exceptional member service. The role requires attention to documentation, ownership rules, and regulatory adherence.

Ideal candidates have banking experience and may be bilingual in English and Spanish, with education aligned to business/finance fields.