Deposit Services Specialist

ACNB Insurance Services, Inc.; Gettysburg, Northern (Adams County, KY); Hybrid; USD 42,000 - 58,000; Full time

Job summary

ACNB Bank is seeking a Deposit Services Specialist to manage complex deposit-account activity, resolve exceptions, and uphold a strong control environment. You will support colleagues, document transactions, and ensure regulatory compliance across deposit operations.

Two or more years in deposit operations are required, with at least one year in a similar role. A high school diploma is essential, and you should be able to work independently within established procedures and controls.

Qualifications

• Two or more years of deposit operations experience, including handling routine account changes.
• Knowledge of banking regulations and strong documentation practices.
• Reliable, accurate, and able to follow established controls.

Responsibilities

• Master deposit workflows and complete routine account maintenance accurately within 90 days.
• Process ownership changes, overdraft protection, transfers, sweep accounts, adjustments, refunds, and related requests with proper authorization.
• Research and close discrepancies, investigate irregularities, and resolve nonroutine customer-account matters.
• Detect potential fraud or high-risk activity and document findings per controls.
• Maintain audit-ready records and support compliance reviews and testing.
• Serve as escalation resource, explain complex transactions, and assist teammates with controls.
• Contribute to system administration, reporting, and process improvements.

Skills

Deposit ops

Regulatory knowledge

Analytical skills

Problem solving

Communication

Organization

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Deposit Services Specialist

Full-Time Admin Support Worker Operations Center, Gettysburg, PA, US

2 days ago Requisition ID: 2470

Deposit Services Specialist

Protect Customer Funds. Strengthen operational controls. Become a trusted resource in deposit services.

ACNB Bank is seeking a Deposit Services Specialist who can turn careful analysis, sound judgment, and disciplined execution into reliable outcomes for customers and the Bank. In this role, you will manage complex deposit-account activity, resolve exceptions, support colleagues, and help maintain a strong control environment. This is an opportunity for an experienced banking operations professional to expand their impact while developing deeper expertise in deposit services, risk management, and operational leadership.

What You Will Accomplish

• Master the workflow: Within your first 90 days, learn the Bank’s deposit products, systems, procedures, authorization standards, and regulatory controls well enough to complete routine account maintenance and transactions accurately and independently.
• Deliver accurate, timely processing: Consistently execute account ownership changes, overdraft protection, automatic transfers, sweep-account maintenance, adjustments, refunds, correction entries, and related requests with complete documentation and proper authorization.
• Resolve exceptions with sound judgment: Research and close discrepancies, operational issues, out-of-balance conditions, and nonroutine customer-account matters promptly while balancing service, risk, and regulatory requirements.
• Protect customers and the Bank: Recognize, investigate, document, and upscale potential fraud, suspicious activity, unauthorized transactions, and other high-risk situations in accordance with established controls.
• Keep records audit-ready: Maintain accurate, complete records and respond effectively to audit, examination, compliance-review, research, and testing requests.
• Raise team capability: Become a dependable escalation resource who can explain complex transactions, reinforce procedures, provide technical support, and help colleagues execute controls consistently.
• Improve operational effectiveness: Contribute to system administration, reporting, testing, workflow coordination, procedure enhancements, department initiatives, and special projects that improve service delivery.

What You Bring to the Table

• Two or more years of related experience, including at least one year as a Deposit Services Representative or in a similar role.
• Working knowledge of deposit operations; knowledge of banking regulations is preferred.
• A record of accurate work, as well as strong analytical, problem-solving, prioritization, decision‑making, communication, and organizational skills.
• The ability to work independently within established procedures and controls while collaborating effectively across teams.
• Comfort using standard office technology and learning deposit‑related systems and applications.
• A high school diploma or equivalent.

Why This Opportunity

This role offers more than a list of tasks. You will build expertise across the deposit‑operations lifecycle, gain exposure to risk and compliance, help solve consequential account issues, and influence how the team works.

ACNB Bank is an Equal Opportunity Employer.