Community Banking Specialist II

ACNB Corporation; Gettysburg (Adams County); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Supplemental insurance options

401K with employer match

Career growth and training

Recognition programs

Job summary

ACNB Bank in Gettysburg, PA is seeking a Community Banking Specialist II to join our North Gettysburg Office. You will deliver exceptional service, meet sales goals, and build lasting relationships with customers while navigating deposit accounts and loan applications.

Ideal candidates have 3–5 years of banking experience, a high school diploma, proficiency in Microsoft Office, strong communication, and a local understanding of Gettysburg. We offer a robust benefits package and ongoing training.

Qualifications

• High school diploma or equivalent required.
• 3–5 years in banking with proven success in meeting sales goals and delivering exceptional customer service.
• Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication.

Responsibilities

• Meet and exceed customer satisfaction goals by profiling customers, delivering tailored solutions, and maintaining a customer-centric approach.
• Achieve and surpass individual sales targets while supporting office-wide goals through cross-selling and referrals.
• Ensure compliance with internal controls and regulatory requirements, minimizing risk and protecting the bank.

Skills

Customer service

Sales

Interpersonal communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Banking Specialist

30+ days ago Requisition ID: 2449

Community Banking Specialist II(also known as Sr. Platform Specialist, Sr. Universal Banker, or Sr. Relationship Banker)

Are you a banking professional with the drive to provide exceptional service and meet performance goals?

Join our team at ACNBBank, as a Community Banking Specialist working between ourNorth Gettysburg Office and play a pivotal role in shaping the financial well-being of our customers and community. We're looking for someone with banking experience, a passion for relationship-building, and the ability to deliver results.

What We’re Looking For:

• Education: High school diploma or equivalent required.
• Banking Experience: Minimum of 3-5 years in banking with proven success in meeting sales goals and delivering exceptional customer service.
• Skills & Qualifications: Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication.
• Local Expertise: Familiarity with Gettysburg and the local community is highly preferred.

Key Responsibilities:

• Customer Satisfaction: Meet and exceed customer satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a customer-centric approach aligned with Service Excellence Standards.
• Sales Performance: Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities.
• Risk Management: Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity.
• Operational Accuracy: Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions.
• Collaborative Partnerships: Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.

What You’ll Do:

• Create exceptional customer experiences by assessing financial needs and offering personalized banking solutions.
• Open deposit accounts and process consumer credit and loan applications with precision and efficiency.
• Build long-term relationships with customers through needs-based selling and proactive outreach.
• Stay informed on competitor offerings and market trends to provide customers with valuable insights.
• Manage risks and regulatory compliance while resolving customer inquiries promptly and effectively.
• Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance;
• Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions;
• 401K with up to 4% employer match;
• Career growth and ongoing training and development opportunities;
• Employee recognition & service awards.

Why Join Us?

Be part of a dynamic, customer-focused environment where your expertise and commitment to excellence make a tangible impact. We value collaboration, growth, and innovation—helping you achieve professional milestones while contributing to the success of our team and community.

Location: 675 Old Harrisburg Rd, Gettysburg, PA 17325

ACNB Bank is an Equal Opportunity Employer.