Deposit Services Specialist

Five Star Bank; Town of Warsaw (NY); Ibrido; USD 26.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

HSA

FSA

Life Insurance

Disability Insurance

Tuition Reimbursement

Wellness Program

PTO

Descrizione del lavoro

Five Star Bank is seeking a Deposit Services Specialist I in Warsaw, NY to ensure accurate and timely deposit account changes, support core Deposit Servicing functions, and assist in reconciliations. The role requires attention to detail, reliability, and strong communication with customers and colleagues.

The position offers a Regular Full-Time schedule with a flexible hybrid work arrangement and a competitive benefits package, including health coverage and wellness programs.

Competenze

• High School Diploma or Equivalent.
• 1+ years in data entry, customer service, or banking operations.
• Strong keying skills with high attention to detail.
• Excellent organizational skills to manage multiple priorities and deadlines.
• Reliable attendance and adherence to department schedules.
• Timely and professional information requests.
• Proficient with Microsoft applications and comfortable with new banking software.

Mansioni

• Process customer and account data changes into core systems with accuracy.
• Handle high volume requests from various channels with proper prioritization.
• Review research and adjustments for accuracy.
• Assist Retail Bank staff and Customer Contact Center with deposit operations inquiries.
• Process daily transactions and reconciliations as needed.
• Support other Deposit Operations functions and projects.
• Uphold Five Star Bank standards in interactions with customers and colleagues.

Conoscenze

Data entry

Customer service

Banking operations

Typing speed

Organization

Timely communication

Microsoft Office

Formazione

High School Diploma or Equivalent

Strumenti

Banking software systems

Microsoft Office

Descrizione del lavoro

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Deposit Services Specialist

Regular Full-Time Operations Warsaw, NY, US

2 days ago Requisition ID: 5624

Salary Range: $19.60 To $22.00 Hourly

Purpose: The Deposit Services Specialist I is responsible for ensuring the accuracy, integrity, and timeliness of deposit account requests while supporting core Deposit Servicing functions. This role evaluates and processes account-level changes, monitors transactions, researches discrepancies, and ensures compliance with banking policies and procedures. The Specialist also provides customer support and assists in key operational workflows.

Essential Functions:

• Process customer and account data changes into the bank’s core and ancillary systems while ensuring accuracy and completeness. This includes but is not limited to account level transactions, changes, closures, and monitoring.
• Manage a high volume of requests from various mediums with the appropriate prioritization.
• Review and completion of research and adjustments
• Provide support to the Retail Bank staff and Customer Contact Center, responding to inquiries about deposit operations and account adjustments.
• Process daily transactions and reconciliations as needed
• Support other Deposit Operations functions as needed
• Assist in departmental projects and workflow optimization to improve efficiency and regulatory compliance.
• Demonstrate the standards and principles of the Five Star Bank experience in every interaction with internal and external customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every facet of work.

Job Related Qualifications:

Required:

• High School Diploma or Equivalent
• 1+ years in data entry, customer service, or banking operations
• Strong keying skills with a high level of attention to detail to ensure accuracy.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
• Dependable in meeting attendance requirements and schedules established for the department.
• Responds to requests for information in a timely and professional manner.
• Proficient in Microsoft applications and adaptable to new banking software systems.

Physical Requirements:

• Able to regularly sit for prolonged periods of time.
• Able to regularly stand for prolonged periods of time.
• Able to lift [number of pounds] lbs.
• Extensive computer usage is required.
• Medical, Dental, and Vision Insurance
• Health Savings Account
• Flexible Spending Account(s)
• Company Paid Life Insurance, Long-Term Disability, and Short-Term Disability
• Voluntary Offerings:Life, Critical Illness/Specified Disease, Accident, Hospital Indemnity & Personal Accident
• Tuition Reimbursement
• Employee Referral Program
• Wellness Reimbursement Program
• Employee Banking and Financial Perks
• Flexible Hybrid Work Schedule
• Paid Time Off (PTO)
• Company Paid Holidays

This job description is not exhaustive. The Deposit Services Specialist I may be required to perform other duties as assigned. The expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.