Deposit Risk Specialist

First Western Bank; Rogers (AR); On-site; USD 55,000 - 75,000; Full time

Job summary

First Western Bank is seeking a Deposit Risk Specialist at our Rogers Main Location. The role requires discretion and the ability to research, identify, and mitigate fraud while maintaining detailed, accurate records.

You will review mobile deposit, bill pay, and transfers for risk indicators, apply judgment independently, and work with bank software to monitor customer activity. Strong attention to detail and proactive problem-solving are essential.

Qualifications

• Experience identifying and mitigating financial risk or fraud.
• Proficiency with bank software and MS Office applications.
• Ability to work independently with strong attention to detail.

Responsibilities

• Review Smart Pay to manage, decide on mobile deposits and flag items exceeding risk parameters.
• Review Bill Pay reports to monitor for risk and suspicious activity, including OFAC hits and new enrollments.
• Review Banno for compromised reports, 2FA issues, external transfers, and suspicious activity; monitor mobile deposit enrollments.
• Assist in Deposit maintenance tasks
• Approve debit card wallet requests
• Review potential risk hits through Financial Crime Defender

Skills

Attention to detail

Written & verbal communication

Analytical thinking

Risk assessment

Teamwork

Independent decision-making

Tools

Banking software

Word

Excel

Email

Job description

First Western is seeking a Deposit Risk Specialist at our Rogers Main Location. This position has a requirement of discretion and must have the confidence to make critical decisions while researching, investigating, monitoring, identifying, and mitigating fraud while keeping any information very detailed oriented. You must be able to make deductive decisions that could lead to learning about and preventing potential risks or scams, this may include observing customer history, deposit patterns and relationships with the bank. You must be knowledgeable and proficient in technology. You must be willing to look for more efficient methods of performing your day-to-day duties while thoroughly reviewing all aspects of risk, suspicious activity, and identifying patterns in customer behavior. Ability to make correct judgement calls with independent decision-making skills, while being able to understand the risk with these decisions.

Responsibilities and Duties:

• Review Smart Pay to manage, make decision to mobile deposit. Examine items exceeding their parameter/risk settings, endorsement, and/or suspicious activity. Obtain approval and additional review on any potential risk or suspicious items.
• Review Bill Pay reports to monitor and identify potential risk and suspicious items: OFAC hits, auto approved accounts, Scheduled Transactions and Transfers, new enrollments.
• Review Banno for potentially compromised report, unverified two factor authentication, external transfers, micro deposit status and suspicious activity reports. Actively monitor and decide mobile deposit enrollments.
• Assist in Deposit maintenance tasks
• Approve debit card wallet requests
• Review potential risk hits through Financial Crime Defender

Qualifications and Skills:

• Strong and proficient in attention to detail, written and verbal communication, teamwork, troubleshooting, analytical, and identifying risk assessment skills.
• Proficiency in all bank software programs as well as Word, Excel, Email.
• Ability to work independently with a proactive and self-motivated approach to work

First Western is a local community bank that has been serving Western Arkansas since 1910 and Northwest Arkansas since 1991. We specialize in customer service and serving our communities. We are a full-service financial company offering traditional banking, mortgage, insurance, and investment services. We offer competitive salaries and benefit packages based on qualifications and experience.

Applicants must pass a criminal background, consumer credit check, as well as drug screening. EOE