Deposit Exception Management I

Simmons Bank; Pine Bluff (AR); On-site; USD 34,000 - 42,000; Full time

Job summary

Simmons First National Corporation is seeking a Bank Operations Specialist I in Pine Bluff, AR to support processing across bank channels. The role focuses on resolving deposit operational issues, balancing files, and maintaining records in a high-volume environment.

The ideal candidate has a high school diploma and about two years of related experience, with proficiency in Navigator and MS Office. This on-site position emphasizes accuracy and teamwork in a deadline-driven setting.

Qualifications

• High school diploma or equivalent required.
• Two years of related banking operations or customer service experience preferred.
• Ability to read and interpret procedures and regulations.

Responsibilities

• Acts as a first-line resource for problem solving regarding deposit operational issues.
• Resolves daily non-post and insufficient items efficiently.
• Balances daily incoming and outgoing return files.
• Monitors and resolves daily reports and balances deposit general ledger applications.
• Maintains detailed records of all responsibilities and ensures compliance with laws and policies.

Skills

Attention to detail

Team environment

Problem solving

Reading/comprehension

Written communication

Interpersonal skills

Education

High school diploma or equivalent

Tools

Navigator system

MS Office

Job description

## Deposit Exception Management IApplylocations: AR Pine Bluff 501 South Main Streettime type: Full timeposted on: Posted Yesterdayjob requisition id: R115370## It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and customer focus to the business.*The Bank Operations Specialist I, as a member of the Operation’s Team that supports the processing for all bank’s transaction channels, is responsible for performing a wide variety of bank operational duties in a high volume deadline driven environment. The Bank Operations Specialist I interacts with various bank personnel while serving as a resource agent for all deposit operational areas, and assisting in the verification of processes and applications. **Essential Duties and Responsibilities*** Acts as a first-line resource for problem solving regarding all deposit operational issues.* Resolves daily non-post and insufficient items in an efficient manner.* Balances daily incoming and outgoing return files.* Monitors and resolves daily reports* Balances deposit general ledger applications.* Maintains detailed records on all work responsibilities as required.* Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.* Performs other duties and responsibilities as assigned.**Qualifications**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.**Skills*** Ability to perform tasks quickly and accurately.* Ability to operate in a team environment to accomplish shared goals.* Ability to solve practical problems and interpret a variety of instruction provided in written and/or oral form.* Ability to read and interpret documents such as procedures manuals, general business correspondence and/or journals or government regulations.* Ability to write simple correspondence.* Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization.* Ability to maintain effective interpersonal relationships with management and team members.* Ability to prioritize multiple demands in a high pressure environment while maintaining professional demeanor.**Education and/or Experience*** High school diploma or its equivalent is required, and* Two years of related experience required; banking operations and/or customer service experience preferred.**Computer Skills*** MS Office programs**Other Qualifications** (including physical requirements)* Proficiency of the Navigator system and electronic communications.*Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.*