Deposit Ops Specialist: Reconciliation & Payee Validation

Calculated Hire; Naperville (IL); On-site; USD 26,000 - 29,000; Full time

Job summary

Calculated Hire is seeking a Service Representative to join the Deposit Services – Account Reconcilement Unit. This role supports a fast-paced environment with strict processing deadlines, focusing on transaction processing, reconciliation, and client support.

The successful candidate will assist with ARGO Payee Validation, Positive Pay exceptions, and daily/month-end reconciliation, applying strong analytical and problem‑solving skills to ensure accuracy and compliance.

Qualifications

• College degree or equivalent work experience preferred.
• Banking, financial services, operations, accounting, payment processing, or transaction‑processing experience preferred.
• Understanding of debits and credits, account balancing, reconciliation, and GL activity preferred.
• Familiarity with check processing and how checks move through the banking system is desirable.
• Experience with transaction posting and un‑posting is a plus.
• Knowledge of banking products is helpful.
• Excel/Office proficiency is required.

Responsibilities

• Support ARGO Payee Validation processes and related transaction review activities.
• Process and resolve Positive Pay exceptions (mis-posted/duplicate postings).
• Complete Reverse Positive Pay returns accurately and within deadlines.
• Perform daily account balancing and reconciliation against the GL.
• Monitor work queues and prioritize time‑sensitive transactions.
• Manage ServiceNow cases for TPS partners and respond to inquiries.
• Investigate discrepancies and escalate complex issues as needed.
• Ensure compliance with bank policies and controls.
• Maintain confidentiality of customer and transaction data.

Skills

Attention to detail

Analytical skills

Time management

Professional communication

Customer service

Education

College degree or equivalent

Tools

ARGO

ARM

ServiceNow

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Calculated Hire is seeking a Service Representative to join the Deposit Services – Account Reconcilement Unit. This role supports a fast-paced environment with strict processing deadlines, focusing on transaction processing, reconciliation, and client support.

The successful candidate will assist with ARGO Payee Validation, Positive Pay exceptions, and daily/month-end reconciliation, applying strong analytical and problem‑solving skills to ensure accuracy and compliance.