Deposit Operations Specialist I: Fast-Paced & Detail-Driven

Simmons Bank; Ada (OK); On-site; USD 42,000 - 59,000; Full time

Job summary

Simmons Bank is seeking a Deposit Operations Specialist I to join the Operations Team. You will process and maintain customer deposit accounts, serve as a first-line resource for deposit operational issues, and support compliance with bank policies.

In a high-volume, deadline-driven environment, you will balance general ledger accounts, resolve inquiries, and assist in account openings and maintenance while upholding regulatory requirements.

Qualifications

• High school diploma or its equivalent is required, and Experience working in customer service.
• Preferred experience in an office environment requiring computer skills.
• Proficiency of the Navigator system and electronic communications.

Responsibilities

• Process and maintain customer deposit accounts and acts as a first-line resource for problem solving regarding all deposit operational issues.
• Review, verify, and process account maintenance requests to ensure accuracy and compliance with bank policies.
• Monitor and process ACH transactions, wire transfers, returned items, stop payments, and exception items.
• Perform daily balancing and reconciliation of deposit-related general ledger accounts.
• Research and resolve customer and branch inquiries regarding deposit accounts and transactions.
• Support account opening and maintenance activities, ensuring proper documentation and regulatory compliance.

Skills

Task accuracy

Team player

Problem solving

Reading/comprehension

Written communication

Customer communication

Interpersonal skills

Prioritization under pressure

Education

High school diploma or equivalent

Tools

MS Office

Navigator system

Job description

Simmons Bank is seeking a Deposit Operations Specialist I to join the Operations Team. You will process and maintain customer deposit accounts, serve as a first-line resource for deposit operational issues, and support compliance with bank policies.

In a high-volume, deadline-driven environment, you will balance general ledger accounts, resolve inquiries, and assist in account openings and maintenance while upholding regulatory requirements.