Bank Operations Specialist I

Simmons Bank; Pine Bluff (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

Simmons Bank in Pine Bluff, Arkansas is seeking a Bank Operations Specialist I to support deposit channels in a high-volume, deadline-driven environment. You will act as a resource for deposit operations and assist in verifying processes and applications to ensure accuracy and efficiency.

The role requires strong attention to detail, teamwork, and problem-solving skills, with responsibilities including processing transfers, balancing ledgers, reporting withholdings, and maintaining proper

Qualifications

• High school diploma or equivalent required.
• Two years related experience preferred.
• Banking operations or customer service experience preferred.
• Proficiency in MS Office and electronic communications.

Responsibilities

• Serve as first-line resource for deposit operational issues.
• Operate equipment to receive and transfer funds.
• Process and distribute incoming transfers according to procedures.
• Balance deposit general ledger applications.
• Report back up withholdings as required.
• Handle levies, garnishments and bankruptcy requests including communication and reporting.
• Verify and remove deposit exceptions.
• Perform new account and file maintenance verification.
• Maintain detailed records of responsibilities.
• Ensure compliance with laws, regulations, policies and training.
• Perform other duties as assigned.

Skills

Attention to detail

Teamwork

Problem solving

Reading/comprehension

Communication

Education

High school diploma

Two years related experience

Tools

MS Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

The Bank Operations Specialist I, as a member of the Operation's Team that supports the processing for all bank's transaction channels, is responsible for performing a wide variety of bank operational duties in a high volume deadline driven environment.

The Bank Operations Specialist I interacts with various bank personnel while serving as a resource agent for all deposit operational areas, and assisting in the verification of processes and applications.

Essential Duties and Responsibilities

• Acts as a first-line resource for problem solving regarding all deposit operational issues.
• Operates equipment to receive and transfer funds.
• Receives, verifies, processes and distributes incoming transfers according to established procedures.
• Balances deposit general ledger applications.
• Reports back up withholdings, as required.
• Responsible for processing levies, garnishments and/or bankruptcy requests, including all communication, documentation and reporting.
• Verifies and removes deposit exceptions.
• Performs new account and file maintenance verification.
• Maintains detailed records on all work responsibilities as required.
• Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.

Qualifications

• Ability to perform tasks quickly and accurately.
• Ability to operate in a team environment to accomplish shared goals.
• Ability to solve practical problems and interpret a variety of instruction provided in written and/or oral form.
• Ability to read and interpret documents such as procedures manuals, general business correspondence and/or journals or government regulations.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization.
• Ability to maintain effective interpersonal relationships with management and team members.
• Ability to prioritize multiple demands in a high pressure environment while maintaining professional demeanor.

Education and/or Experience

• High school diploma or its equivalent is required, and Two years of related experience required; banking operations and/or customer service experience preferred.

Computer Skills

• MS Office programs

Other Qualifications (including physical requirements)

• Proficiency of the Navigator system and electronic communications.

Equal Employment Opportunity Information

Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications. Since 1903, we've been putting people first by making a commitment to you. Simmons Bank is the subsidiary bank for Simmons First National Corporation (NASDAQ: SFNC), a publicly traded bank holding company headquartered in Arkansas. Founded as a community bank, Simmons Bank has grown steadily to its current size of $28 billion in assets, with more than 3,000 associates located in Arkansas, Kansas, Missouri, Oklahoma, Tennessee and Texas. Our growth has led to some amazing career opportunities, while our dynamic culture has been recognized by publications across our footprint. Parallel to our growth, Simmons Bank's community roots run deep - these are felt in the ways we seek to go the extra mile for our customers and communities through exceptional service and volunteerism, and in the strong career growth opportunities and wellness programs we offer associates. Our team is characterized by collaboration, integrity and passion for all we do, high performance, and a commitment to personal and professional growth. If these cornerstones of company culture appeal to you, let's talk! There's never been a better time to join our team.