Deposit Operations Associate, Jefferson Green Way

Autotruck Financial Credit Union Inc.; Louisville, Northern (KY, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Autotruck Financial Credit Union Inc. in Louisville, KY is seeking a Deposit Operations Associate to support member inquiries and processing for ACH, share draft, and remote deposit services.

This role involves handling daily exception reports, processing deposits and withdrawals, reconciling paperwork, and cross-selling credit union services. Requires 1–3 years of related experience and a high school diploma or GED; typical schedule is Monday through Friday, 40 hours.

Qualifications

• Knowledge and Skills include 1–3 years of related experience.
• Education requirement is a high school diploma or GED.
• Interpersonal skills emphasize confidentiality and tact.

Responsibilities

• Provide information and assist members with Deposit Services inquiries.
• Process ACH, Share Draft, Billing Tree bill pay, and Remote Deposit Capture transactions.
• Handle daily exception reports, print/mail NSF notices, and adjust encoding errors.
• Enter and verify outgoing wire transfers; reconcile check printer statements.
• Answer incoming calls and respond to member emails; cross-sell Credit Union services.

Skills

Experience 1-3 years

Education

High school diploma / GED

Job description

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Job Openings: Deposit Operations Associate, Jefferson Green Way

Announcement Date: August 10, 2026

Location of Position: 7651 Jefferson Green Way, Louisville KY 40219

Salary: Based on Experience

Days: Monday - Friday

Hours: 40

Duties:

Role:

Provide information and assist members who have inquiries about Deposit Services.

Performs various administrative functions related to ACH Services, Share Draft Services, Billing Tree bill pay transactions and Remote Deposit Capture transaction.

Functions and Responsibilities:

• Processes daily exception reports, print and mail NSF notices, fulfill check copy requests, process adjustments for encoding errors. Communications with members concerning transactions; overdrafts,account closings, charges and fees, transfer of funds, etc.
• Process ACH/payroll distributions, Billing Tree (debit/credit card payments), Remote Deposit Capture, process ACH stop payments
• Process service center reports, monthly membership report for the Board of Directors meeting
• Process check orders, reconcile check printer statement. Enter and verify outgoing wire transfers.
• Provide backup to other Deposit Operations team members as needed.
• Answer incoming calls and respond to member inquiry emails. Cross selling Credit Union services.
• Performs other job-related duties as assigned.

Requirements:

Knowledge and Skills:

• Experience: One year to three years of similar or related experience.
• Education: A high school education or GED.

Interpersonal Skills:

• Work involves much personal contact with others inside and/or outside the organization forthe purpose of first-level conflict resolution, building relationships, and solicitingcooperation.
• Discussions involve a higher degree of confidentiality and discretion,requiring diplomacy and tact in communication.