Deployment Strategist: Drive Adoption for Hardware Programs

Flow Engineering; San Francisco (CA); On-site; USD 160,000 - 210,000; Full time

Job summary

Flow Engineering is seeking a Deployment Strategist to turn signed deals into sustained usage across customer programs. You will migrate requirements from legacy tools, configure Flow to match each program, redesign workflows with systems engineers, train teams, and drive change management so skeptics become daily users, including engineers who didn't vote for the purchase.

You'll work across hardware customers, partnering with software-focused deployment engineers, and shape our deployment

Qualifications

• Experience with hardware engineering programs and deployments.
• Ability to translate between engineers and executives.
• Willingness to work in SF in person.

Responsibilities

• Run deployments end to end: kickoff, migration, configuration, workflow redesign, training, and adoption
• Drive organizational change inside customer engineering orgs: find champions, work blockers, and make adoption stick after you leave the room
• Define what success looks like for each deployment, instrument adoption, diagnose stalls, and run get-well plans before renewal risk shows up
• Design each customer's Flow setup around their programs, and direct integration work with our software-focused deployment engineers
• Be the product team's eyes and ears in the field: what you see in deployments shapes what we build next
• Partner with the reps who own the commercial side of the book, and with AEs when deployments surface expansion
• Help build the deployment methodology: playbooks, implementation guides, and training materials for the team that comes after you

Skills

Consultative approach

Change management

Cross-functional collaboration

Program management

Data migration

APIs (working level)

In-person in SF

Job description

Flow Engineering is seeking a Deployment Strategist to turn signed deals into sustained usage across customer programs. You will migrate requirements from legacy tools, configure Flow to match each program, redesign workflows with systems engineers, train teams, and drive change management so skeptics become daily users, including engineers who didn't vote for the purchase.

You'll work across hardware customers, partnering with software-focused deployment engineers, and shape our deployment