Deployment Ops Lead, Utility Partnerships

Front Door Defense; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Base is seeking a Deployment Operations Specialist to streamline the deployment of utility partnerships from signed deals to Permission to Operate (PTO). You will own the daily pipeline health, coordinate across field teams and partners, and drive interconnection processes end-to-end to keep installations on track.

You will serve as the primary liaison with utility partners, manage interconnection workflows, and build metrics dashboards to highlight trends and opportunities.

Qualifications

• 1–2 years in operations, program management, or partnerships roles with multi-disciplinary collaboration.
• Experience with utility companies, interconnection agreements, or energy markets is a plus.
• Proficient using a CRM as system of record and keeping clean data.

Responsibilities

• Own daily pipeline health across partner queues and clean up CRM deal records.
• Coordinate handoffs between field team and partners to maintain install quotas and scheduling stability.
• Support interconnection agreement processes end-to-end and drive each install to PTO.
• Serve as primary contact with utility partners for interconnection, inspection, and requirements affecting timelines.
• Build and maintain relationships with utility reps across Base's markets to anticipate changes and bottlenecks.
• Create weekly install, commissioning, and pipeline metrics and dashboards; identify trends and plan improvements.
• Coordinate with Deployments, Field Ops, and Partnerships to surface blockers and resolve them quickly.

Skills

CRM (HubSpot)

Stakeholder management

Data tracking

Communication

Energy/Utilities domain knowledge

Tools

HubSpot CRM

Job description

Base is seeking a Deployment Operations Specialist to streamline the deployment of utility partnerships from signed deals to Permission to Operate (PTO). You will own the daily pipeline health, coordinate across field teams and partners, and drive interconnection processes end-to-end to keep installations on track.

You will serve as the primary liaison with utility partners, manage interconnection workflows, and build metrics dashboards to highlight trends and opportunities.