Deployment Operations Specialist (utility Partnerships) Strategy & Ops

Front Door Defense; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Base is seeking a Deployment Operations Specialist to streamline the deployment of utility partnerships from signed deals to Permission to Operate (PTO). You will own the daily pipeline health, coordinate across field teams and partners, and drive interconnection processes end-to-end to keep installations on track.

You will serve as the primary liaison with utility partners, manage interconnection workflows, and build metrics dashboards to highlight trends and opportunities.

Qualifications

• 1–2 years in operations, program management, or partnerships roles with multi-disciplinary collaboration.
• Experience with utility companies, interconnection agreements, or energy markets is a plus.
• Proficient using a CRM as system of record and keeping clean data.

Responsibilities

• Own daily pipeline health across partner queues and clean up CRM deal records.
• Coordinate handoffs between field team and partners to maintain install quotas and scheduling stability.
• Support interconnection agreement processes end-to-end and drive each install to PTO.
• Serve as primary contact with utility partners for interconnection, inspection, and requirements affecting timelines.
• Build and maintain relationships with utility reps across Base's markets to anticipate changes and bottlenecks.
• Create weekly install, commissioning, and pipeline metrics and dashboards; identify trends and plan improvements.
• Coordinate with Deployments, Field Ops, and Partnerships to surface blockers and resolve them quickly.

Skills

CRM (HubSpot)

Stakeholder management

Data tracking

Communication

Energy/Utilities domain knowledge

Tools

HubSpot CRM

Job description

Deployment Operations Specialist (utility Partnerships)

Streamline deployment operations to move utility partnerships from signed deals to PTO.

Location: Austin, Texas, United States

Job Tags: Strategy & Ops

About The Role

Base Deployment Operations Specialist

Base is America's next-generation power company. We're rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today's fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.

About the Role

Base is looking for a Deployment Operations Specialist to support the complex work of deployment operations as we launch partnerships with new utilities. You'll support the pipeline, scheduling, and interconnection process that moves partner deals from signed to Permission to Operate (PTO), and you'll be the day-to-day point of contact for utility partners as we bring new markets online.

What You'll Do

• Own daily pipeline health across partner queues: work across teams to catch aging deals, route out-of-pipeline issues, make config changes, and clean up CRM deal records to keep deployment operations moving efficiently
• Coordinate handoffs between the field team and partners to keep install quotas on track and install/service hygiene high, and to prevent last-minute scheduling changes that burden partners
• Support utility interconnection agreement processes end-to-end: track submissions, follow up with utility contacts, and drive each install to Permission to Operate (PTO). Help shape each utility partner's interconnection workflow, spotting gaps or inefficiencies that slow installations and putting fixes in place
• Serve as the primary point of contact with utility partners for interconnection agreements, inspection coordination, and technical requirements that affect installation timelines and member outcomes
• Build and maintain relationships with utility reps across Base's active markets to stay ahead of process changes, documentation requirements, and approval bottlenecks
• Build weekly install, commissioning, and pipeline performance metrics and dashboards, identify trends, and assemble plans for improvement
• Coordinate with Deployments, Field Ops, and Partnerships to surface utility-side blockers and resolve them quickly

What You'll Bring

• 1–2 years in operations, program management, or partnerships roles that involved multi-disciplinary collaboration
• Experience working with utility companies, interconnection agreements, or in a regulated or deregulated energy market is a plus
• Comfortable owning a CRM (HubSpot or similar) as the system of record — clean data in, clean data out
• Strong written communicator, comfortable drafting partner-facing emails and materials that leadership can sign off on quickly
• Track record of building relationships with external partners and clearing process bottlenecks
• Organized and detail-oriented, able to track dozens of deals and approvals in flight without dropping any
• Experience in energy, utilities, construction, or field services operations preferred

About the Team

The Deployment Operations team builds and runs the processes that turn utility partnerships into successful battery deployments. We work across utility partners, Field Operations, Deployments, and Partnerships to keep installations moving from signed deal through Permission to Operate (PTO). The team owns the day-to-day operational details behind deployment—managing partner pipelines, coordinating handoffs, navigating interconnection processes, and resolving the blockers that can slow installations down. As Base expands into new markets and scales to thousands of deployments, this team is responsible for creating the operational rigor and partner relationships that make that growth possible.

Please note: Base is a startup, which means priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive.

Our Values

• First Principles Thinking: Question assumptions. Principles > rules.
• Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.
• Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.
• Everyone's an Owner: Follow through on commitments and own results.
• Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.
• Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we're creating. We work in-person. It's not a 9-to-5. We are all-in.
• Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.

Do the best work of your life at Base.