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Deployment Manager

Lewisandclarkpartners

Detroit (MI)

Remote

USD 60,000 - 100,000

Full time

5 days ago
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Job summary

An innovative company is seeking a Deployment Manager to lead the installation of cutting-edge agricultural technology solutions. In this role, you will coordinate with sales and customers to ensure seamless installations, conduct site assessments, and provide training to client staff. This position offers the opportunity to work in a fast-growing tech environment, where your contributions will directly impact the agricultural supply chain. If you are detail-oriented, enjoy problem-solving, and have a passion for technology, this is your chance to make a difference in the industry.

Benefits

Competitive Compensation
Health & Dental Benefits
Essential Tools & Safety Equipment
Opportunities for Professional Development
Company Swag

Qualifications

  • Experience in project coordination or site assessments is required.
  • Strong communication skills for training sessions and customer engagement.

Responsibilities

  • Lead the installation process for the ProSense HD product line.
  • Conduct site assessments and document installation requirements.
  • Train customer installation staff and provide ongoing support.

Skills

Project Coordination
Site Assessments
Communication Skills
Problem-Solving
Technical Data Gathering
Training Skills

Education

Experience in Ag-Tech or Related Field

Tools

Measurement Tools
Work Order System

Job description

What do we do?

BinSentry is an extremely fast-growing ag-tech company started in Kitchener-Waterloo, Ontario, Canada. We focus on providing solutions for the agriculture supply chain that increase efficiency, reduce costs, and enhance profitability. As a leader in using artificial intelligence, BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software, enabling improved forecasting and decision-making for our customers.

With our technology, feed mills, commercial grain handling facilities, and protein producers can enhance feed ordering efficiency, boost animal health, improve employee safety, minimize environmental impact, and uncover new savings. Today, BinSentry is monitoring more than 20,000 bins across North America. BinSentry is leading the way in the future of agricultural supply chain management. For more information, visitwww.binsentry.com.

What is a BinSentry Deployment Manager expected to do?

The Deployment Lead is responsible for leading the installation process for the ProSense HD product line. This position engages with Sales and Customers when contracts are established, to assess and document device installation requirements, ensuring a flawless installation and positive customer experience. This position reports to the Senior Manager of Fulfillment.

Key Responsibilities

  • Project Planning & Coordination
    • Serve as POC for HD installations, coordinating with Sales, CS and customers to establish HD installation schedules and timing for new installations and/or expansions
    • Develop detailed installation plans for customers, ensuring site teams have clear, actionable installation instructions
    • Communicate installation plans with BinSentry key stakeholders to ensure alignment

  • Site Assessment
    • Conduct customer site assessments, inspecting each bin and determining optimal sensor placement and orientation
    • Gather bin dimensions, installation measurements, and any relevant site details (to be finalized)
    • Document and maintain all required information in BinSentry’s Work Order system (when available).
    • Prepare customer documentation package to be used to guide installation
  • Training & Customer Engagement
    • Lead initial training sessions (1-2 hours) for customer installation staff (e.g., millwright, electrician, etc.)
    • Provide installation support, addressing questions and troubleshooting to ensure successful deployments.
  • Capture Learnings
    • Collaborate closely with Product Management to deliver field learnings, use-cases, questions, or change requests relative to the product and or installation element

  • Support FeedSense Installations
    • Perform FeedSense Installations as time permits when no HD installations are scheduled

Scope of Work (Does/Does Not)

  • Does:
    • Provide full installation guidance, planning, and site assessments
    • Collect and document critical site and equipment information
    • Participate in troubleshooting and offer best practices for product usage
  • Does Not:
    • Physically install or remove BinSentry products
    • Cut, disassemble, or alter client equipment/resources
    • Perform wiring installation or removal

Qualifications

  • Experience & Skills
    • Previous experience in project coordination, site assessments, or a related field with climbing experience (ag-tech or agricultural experience a plus)
    • Strong communication and presentation skills for conducting onsite training sessions and Q&A.
    • Proven ability to gather technical data accurately and translate it into actionable plans.
    • Comfortable with frequent travel across the U.S. and Canada.
    • Basic proficiency in using measurement tools (laser measure, tape measure), and electronic devices (smartphone, modem).
  • Personal Attributes
    • Works well independently and in teams
    • Organized, detail-oriented, and diligent in record-keeping.
    • Service-minded attitude and strong problem-solving capabilities.
    • Ability to manage multiple projects simultaneously.
    • Positive demeanor and collaborative spirit, with a drive to deliver exceptional customer experiences.

Location & Travel

  • Central in the U.S. and/or Canada is preferred for ease of travel to client sites.
  • This role involves frequent travel (potentially 50-75% of the time) within and between the U.S. and Canada.

Within the First 90 Days

  1. Training & Onboarding
    • Gain a thorough understanding of BinSentry technology and solutions.
    • Familiarize yourself with internal processes, documentation, and the Work Order system.
  2. Site Visits & Project Coordination
    • Begin accompanying Operations and Customer Success teams on site visits for hands-on learning.
    • Conduct independent client site assessments under supervision, gathering crucial data.
  3. Collaboration & Planning
    • Build solid relationships with Sales, Customer Success, and Operations teams.
    • Draft initial site plans and collaborate with clients to finalize device installation requirements.

What we offer

  • Competitive Compensation
    • Includes base salary, and potential bonus or equity packages.
  • Health & Dental Benefits
    • Company-paid group health and dental benefits (if Canadian) or a comparable benefits package (if American).
  • Tools & Equipment
    • All essential tools and safety equipment needed for the role.
    • Job-site-safe device(s) suitable for dusty environments.
  • Growth & Impact
    • A meaningful mission in which you can directly participate.
    • Opportunities for professional development in a fast-growing tech company.
    • Brag-worthy company swag.

Is BinSentry Remote?

This role typically starts and ends each trip from your home location. However, the position involves frequent travel to client sites throughout the U.S. and Canada. You will manage your travel schedule in coordination with the Operations team.

Ready to help shape the future of agricultural supply chain management?

Join us at BinSentry as a Deployment Manager and play a key role in delivering our cutting-edge solutions to clients across North America. We look forward to reviewing your application!

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