Deployment Lead - Remote

Oldcastle Infrastructure; Atlanta (GA); Remote; USD 80,000 - 85,000; Full time

Job summary

An innovative company is seeking a Deployment Lead to spearhead the implementation of a new CRM/ERP system. This remote role is pivotal in ensuring that end users are well-prepared and supported through training and system utilization. The ideal candidate will have a strong background in business or engineering, with a focus on process improvement and training. Join a dynamic team that values growth and development, and play a crucial role in transforming organizational processes. If you are ready to tackle exciting challenges in a supportive environment, this opportunity is for you.

Benefits

Comprehensive medical benefits

Dental benefits

Disability benefits

Retirement savings program

Health and wellness programs

Growth and development opportunities

Qualifications

• 3+ years of experience in manufacturing or relevant business.
• Strong aptitude to solve problems and improve processes.

Responsibilities

• Support monitoring of data integrity and issue resolution during ERP go-live.
• Deliver and sustain end user training activities.

Skills

Communication Skills

Problem Solving

Team Collaboration

Training and Development

Adaptability

Education

Bachelor's Degree in Business or Engineering

Tools

Salesforce

SAP

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

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Job ID: 504264

Exempt

Oldcastle Infrastructure, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety-first mindset.

Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo.

**Job Summary**

Oldcastle Infrastructure (OI), as part of CRH's Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products. Our goal is to be the most efficient producer of engineered systems and our customers' strategic partner of choice. A crucial part of OI's journey is the investment in a new CRM / ERP system. With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement.

The new CRM / ERP system implementation will require significant change for the organization. Deployment Leads will understand the changes, business impacts, becoming experts in the new system, process, and roles. As part of the project team, Deployment Leads will ensure new end users are set up for long-term success by supporting readiness assessments, leading end user training, monitoring adoption, coaching users to proper system utilization, and supporting on-site support during the month of system go-lives.

**Job Location**

This is a remote position that can be located in any state in the US

**Job Responsibilities**

**ERP Deployment, Training & Sustainability**

• Support monitoring of data integrity, process adherence, and issue resolution during ERP go-live
• Work with subject matter experts to identify training needs for target audience
• Participate in Train the Trainer (TTT) events
• Deliver, reinforce, and sustain end user training activities (classroom / virtual)
• Support development of an on-going training and user adoption model
• Become an expert in end-to-end system design and processes
• Deliver Hyper-care support during Go Live
• Be a visible advocate for organizational change & sustainability
  
  

**Job Requirements**

• Bachelor's degree in business, engineering or other related field
• 3+ years of experience in manufacturing or other relevant business preferred
• Strong written and oral communication skills
• Humility to learn a new business, while applying relevant experience
• Ability to work independently and on cross-functional teams while accepting ownership
• Proficient in Microsoft Excel, Word, Outlook, and PowerPoint
• Ability to travel 60%+
  
  

**Additional Preferred Skills/Education**

• Strong aptitude to solve problems and improve processes
• Desire to tackle new exciting challenges
• Hands-on experience with Salesforce, SAP or part of another ERP implementation team
• Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift
• Strong interpersonal and organizational influencing skills
• Ability to communicate in a simple, articulate, thoughtful manner to varying audiences
• Dedicated to helping others learn and grow
• Innovative spirit to work cross-functionally in developing improvement ideas
  
  

**Salary**

• Salary range for this role is $80,000 - $85,000 and is eligible for performance based bonus opportunities.
  
  

**What CRH Offers You**

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion
  
  

**About CRH**

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Other

Job function

• Job function

  Information Technology

• Industries

  Construction

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